Senior AI Analytics & IT Operations Insights Lead

Astreya; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Astreya is seeking a Senior Insights Analyst to shape AI strategy through enterprise analytics in Chicago. This role sits at the crossroads of IT operations, analytics, and AI enablement, building scalable analytics foundations for the Central Technology team.

You’ll own dashboards, data integration, and KPI frameworks across ITSM, AI cost governance, and knowledge worker productivity, driving executive-level insights and outcomes.

Qualifications

• Experience in data analytics, reporting, and dashboards for IT or AI contexts.
• Hands-on work with Snowflake and/or Microsoft Fabric for data pipelines.
• Proficiency with Power BI for executive-facing dashboards.
• Ability to integrate data from APIs, CSVs, and SaaS platforms into analytics-ready datasets.
• Strong communication and end-to-end solution ownership.

Responsibilities

• Build executive dashboards linking AI spend trends to strategic outcomes.
• Design and maintain a scalable analytics platform across Snowflake, Fabric, and LiteLLM.
• Integrate ITSM/HRSD data, collaboration tools, and other sources into unified datasets.
• Identify bottlenecks and opportunities; translate into leadership recommendations.
• Deliver ad-hoc data requests with speed and clarity.

Skills

Power BI

Snowflake

Microsoft Fabric

AI cost analytics

Tools

LiteLLM

LangSmith

Job description

Astreya is seeking a Senior Insights Analyst to shape AI strategy through enterprise analytics in Chicago. This role sits at the crossroads of IT operations, analytics, and AI enablement, building scalable analytics foundations for the Central Technology team.

You’ll own dashboards, data integration, and KPI frameworks across ITSM, AI cost governance, and knowledge worker productivity, driving executive-level insights and outcomes.