Senior AI Agent Engineer San Francisco, CA

Liberate Inc.; San Francisco (CA); Hybrid; USD 120,000 - 220,000; Full time

Benefits offered by this job

Competitive salary with equity options

Flexible PTO

401(k) plan

Comprehensive health, dental, and vis

Flexible work environment

Collaborative and innovative culture

Job summary

Liberate Inc. seeks an AI Agent Engineer to bridge cutting-edge products with customer needs, ensuring successful deployment and integration. You’ll work with customer success, sales, product, and engineering to deliver AI-driven value.

Location is hybrid (2 days in-office) in Boston or San Francisco (Berkeley). 7+ years in relevant roles and strong Python/Java and cloud experience are required. Competitive salary with equity and comprehensive benefits are offered.

Qualifications

• 7+ years in solutions engineering or technical consulting in AI/tech.
• Bachelor's degree in CS, Engineering, or related field.
• Strong ownership, urgency and customer obsession in startup env.
• Experience with Python/Java, APIs, data integration and cloud platforms.
• Excellent communication and ability to explain technical concepts.

Responsibilities

• Collaborate with the sales team to design tailored AI-driven solutions.
• Serve as the technical expert during post-sales, delivering demos and presentations.
• Assess customer systems and identify integration points for AI solutions.
• Develop and deliver customized product configurations and prototypes.
• Provide technical guidance during implementation and troubleshoot issues.
• Act as liaison between customers and product development to shape features.
• Provide post-sales support to ensure customer satisfaction.
• Create and maintain technical integration guides, FAQs, and best practices.

Skills

Python

Java

APIs

Data integration

Cloud platforms

Communication

Customer engagement

Education

Bachelor's degree in CS/Engineering

Job description

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.

About The Role:

We are seeking an AI Agent Engineer to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.

*Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office)

Key Responsibilities:

• Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.
• Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.
• Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.
• Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.
• Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.
• Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.
• Provide post-sales support to ensure customer satisfaction and continued product success.
• Create and maintain technical documentation, including integration guides, FAQs, and best practices.

Qualifications:

Must have

• 7+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment
• Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms.
• Strong technical background with experience in software development, system integration, and cloud-based solutions.
• Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines.
• Strong problem-solving skills and a proactive approach to addressing customer challenges.

Nice to have

• Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments.
• Experience in the insurance technology or financial services industries.
• Previous experience working in a startup or high-growth environment.
• Certifications in cloud platforms such as AWS, Google Cloud, or Azure.

Salary Range: $120,000-$220,000

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

• Competitive salary with equity options
• Flexible PTO
• 401(k) plan
• Comprehensive health, dental, and vision insurance
• Flexible work environment
• Collaborative and innovative company culture

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Liberate’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.