Senior AI Agent & Automation Solutions Engineer

Concentrix Experts Colombia S.A.S.; Bellevue (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Concentrix seeks a Senior AI Agent & Automation Solutions Engineer in Bellevue, WA, to design, develop, deploy, and continuously improve intelligent automation using Anthropic Claude and cutting-edge agentic AI tech.

This hands-on role blends software engineering, AI agent development, reusable skills, and enterprise system integration to turn complex business challenges into secure, scalable AI-powered solutions.

Qualifications

• Hands-on Python development, APIs, and modern software engineering practices.
• Experience with LLM-powered applications and AI agents.
• Knowledge of Anthropic Claude models and Claude APIs.
• Ability to design reusable Claude Skills and automation workflows.
• Experience integrating applications with databases and enterprise systems.

Responsibilities

• Design production-ready AI agents and automation solutions using Anthropic Claude, Claude APIs, Claude Code, Claude Agent SDK, Claude Skills, and related agentic AI technologies.
• Develop reusable Claude Skills and agent-based automation workflows for scalable enterprise use cases.
• Integrate AI solutions with databases, external services, APIs, enterprise platforms, and workflow orchestration environments.
• Build secure Model Context Protocol integrations and secure tool connections where required.
• Translate ambiguous business problems into structured technical requirements and actionable plans.
• Develop Python-based automation, APIs, asynchronous workflows, data-processing pipelines, and tested software components.
• Analyze data to identify automation opportunities and measure impact.
• Implement evaluation frameworks, monitoring practices, AI safety controls, and production governance.

Skills

Python

APIs

Asynchronous programming

Testing

Software engineering

LLM-powered applications

AI agents

Agentic workflows

Anthropic Claude

Claude APIs

Tool use

Structured output patterns

Claude Skills

Agent-based automation

Databases

External services

Enterprise platforms

Job description

Job Title

Senior AI Agent & Automation Solutions Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as \"World's Best Workplaces,\" \"Best Companies for Career Growth,\" and \"Best Company Culture,\" year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Location

Bellevue, WA (Onsite - 3 Days a week)

Job Summary

As a Senior AI Agent & Automation Solutions Engineer, you will design, develop, deploy, and continuously improve intelligent automation solutions using Anthropic Claude and modern agentic AI technologies. This hands-on role combines software engineering, AI agent development, reusable skills engineering, enterprise system integration, and data-driven problem-solving to turn ambiguous business challenges into secure, scalable, measurable AI-powered solutions.

You will move beyond prompt engineering to build production-oriented AI systems that can perform appropriate tasks autonomously, interact with approved tools, analyze structured and unstructured data, and collaborate effectively with human decision-makers.

Responsibilities

• Design and build production-ready AI agents and automation solutions using Anthropic Claude, Claude APIs, Claude Code, Claude Agent SDK, Claude Skills, and related agentic AI technologies.


• Develop reusable Claude Skills and agent-based automation workflows that support scalable, repeatable enterprise use cases.


• Integrate AI solutions with approved tools, databases, APIs, enterprise platforms, and workflow orchestration environments.


• Build secure Model Context Protocol integrations, including custom MCP servers and secure tool connections where required.


• Translate ambiguous business problems into structured technical requirements, solution designs, measurable outcomes, and maintainable implementation plans.


• Develop Python-based automation, APIs, asynchronous workflows, data-processing pipelines, and tested software components.


• Analyze structured and unstructured data to identify automation opportunities, validate solution performance, and measure operational impact.


• Implement evaluation frameworks, monitoring practices, AI safety controls, security considerations, and production governance for AI-powered systems.


• Partner with business stakeholders, technology teams, and human decision-makers to ensure AI solutions deliver reliable, measurable value.


• Provide technical leadership across AI agent architecture, workflow automation, enterprise integration, and evidence-based solution evaluation.


• Demonstrate end-to-end ownership by moving from unclear business challenges to dependable AI-enabled workflows that improve efficiency, quality, reliability, or cost.


• Complete all assigned, mandatory training within the timeframe provided.


• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Qualifications

• Strong hands-on experience with Python, APIs, asynchronous programming, testing, and modern software engineering practices.


• Practical experience developing LLM-powered applications, AI agents, or agentic workflows.


• Working knowledge of Anthropic Claude models, Claude APIs, tool use, and structured output patterns.


• Ability to design reusable Claude Skills and agent-based automation workflows.


• Experience integrating applications with databases, external services, APIs, and enterprise plat