Senior Agent Development Manager

CRST Expedited, Inc.; Birmingham (AL); Remote; USD 82,000 - 100,000; Full time

Job summary

A leading transportation and logistics company seeks a Senior Agent Development Manager to drive growth for its Flatbed Solutions network. This role involves sourcing and onboarding new agents while maintaining strong relationships. The position is remote, with travel requirements of 40% to meet prospects across the U.S.

Qualifications

• High school diploma or GED required.
• Prior agent and transportation experience required.
• Experience engaging with agents within the last 12 months.

Responsibilities

• Prospect, qualify, and close new agents for the Flatbed Solutions network.
• Develop individual pipelines to drive continued growth.
• Collaborate with administration for agent setup paperwork.

Skills

Interpersonal Skills

Communication

Collaboration

Creative Sourcing

Value Selling

Education

High school diploma or GED

Tools

CRM systems (e.g., HubSpot)

Job description

CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

For nearly 70 years, CRST has delivered on its promises to customers, growing to be one of the nation’s largest privately held transportation and logistics companies. We offer one of the broadest arrays of transportation and logistics services in the industry, including truckload capacity solutions, flatbed, transportation management, dedicated services, high-value product white-glove services, team expedited and final mile home delivery.

Our nationwide team of nearly 4,000 experienced drivers and nationwide network of independent contractors and agents drives more than 370 million miles a year – powered by more than 16,000 transportation assets, 2,000 driver support team members, and state-of-the-art tools and systems. And with every mile, CRST reinforces its unwavering dedication to safety, service, and value.

CRST Flatbed Solutions

CRST’s Flatbed Solutions team delivers reliable and versatile flatbed trucking services across North America. From straightforward to complex transportation needs, our extensive network of agents and owner-operators with traditional and specialized flatbed trailers is equipped to handle it all. Whether it's long-haul, regional, or local, CRST has customers covered. With one of the nation’s largest fleets of side kits, we ensure cargo is protected from harsh conditions.

Our state-of-the-art regional headquarters and flatbed training center in Birmingham, Alabama, along with over 100 field offices, guarantee that freight is delivered safely and on time. Optimized stop-off points, designed for multiple loads, help save customers time and resources.

Specializing in metal products, construction materials, machinery, and oversized freight, CRST’s Flatbed Solutions team is committed to providing top-tier service. Our on-site team leverages superior technology to support data transmission and document transparency, ensuring real-time tracking and seamless delivery from the first mile to the last.

Job Summary : The Senior Agent Development Manager drives growth for the Flatbed Solutions network by sourcing, recruiting, and onboarding new agents and fleet owners while maintaining strong relationships.

Location : Work From Home – Great talent exists everywhere. Preferred talent will be located in Atlanta, Birmingham, or Chicago.

Travel Requirements : 40% – Meeting new prospects at least 2x / week across the U.S.

Compensation $82,000-$100,000 / year Starting Wages + 10% Annual Incentive Plan

• A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range. For roles that are commission or bonus-eligible, your recruiter can share more details regarding the specifics for these positions.

Key Responsibilities

• Agent Recruitment and Onboarding : Prospect, qualify, and close new agents and fleet owners for the Flatbed Solutions network, including all equipment types (flatbeds, vans, etc.)
• Pipeline Development : Develop individual pipelines to drive continued growth
• Administrative Collaboration : Collaborate with administration to complete required paperwork, agreements, and forms for agent and fleet setup
• Onboarding Oversight : Track onboarding progress to ensure smooth transitions
• Revenue Goals : Recruit agents and fleet conversions to generate $2.9 million in the first 12 months and $3.8 million annually
• External Relationships : Foster strong partnerships with agents and fleet owners

Requirements : Education :

High school diploma or GED required

Experience :

Prior agent and transportation experience required

• Current experience actively engaging with agents within the last 12 months

Preferred Qualifications :

Proven success working with and maintaining an accurate customer relationship management (CRM) system, such as HubSpot

• Demonstrated success managing a substantial book of business totaling several million dollars
• Strong interpersonal skills, with the ability to communicate persuasively and influence effectively
• Collaborative thinker who enjoys brainstorming diverse ideas to benefit the team and optimize processes
• Proactive risk-taker with a resilient and adaptable mindset, motivated by identifying opportunities and driving growth

What Success Looks Like :

• Creative Sourcing : Find innovative ways to source new agents
• Resilience : Demonstrate persistence and adaptability to overcome objections
• Value Selling : Effectively communicate and sell the CRST value to agents
• Industry Expertise : Gain a deep understanding of the transportation and flatbed industry
• Internal Relationships : Build and nurture collaborative relationships within CRST

Did You Know?

• CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
• We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
• CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

The CRST Core Values : Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement : All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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