Senior AEP Technical Lead — Omnichannel Architect

Publicis Sapient; Irving (TX); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Health benefits

Competitive compensation

Generous paid leave

Learning & development opportunities

Wellness program

Job summary

Publicis Sapient seeks a Senior AEP Technical Lead to steer architecture and implementation of enterprise customer‑data and omnichannel capabilities. You will guide engineering teams across web, mobile, email, and other channels, ensuring scalable, secure and governed solutions.

You will own XDM schema governance, Real‑Time Profile activation, and cross‑platform integrations with AJO, CJA, Analytics, and Target, while mentoring engineers and aligning with enterprise priorities.

Qualifications

• Bachelor’s or master’s degree in information technology, computer science, digital technology, design or equivalent experience.
• 5-7 years of hands‑on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms.
• Deep, hands‑on expertise with Adobe Experience Platform including XDM, data ingestion, identity services, Real‑Time Customer Profile, segmentation, governance, destinations, and omnichannel activation.
• Expert‑level knowledge of Adobe Experience Platform Web SDK, Tags, datastreams, Edge Network processing, event schemas, identity, consent, debugging, and implementation best practices.
• Experience delivering enterprise integrations among AEP, AJO, and CJA for real‑time, connected omnichannel experiences.

Responsibilities

• Own the end‑to‑end technical architecture and implementation strategy for AEP solutions across omnichannel touchpoints.
• Lead the design of XDM schemas, datasets, identities, namespaces, merge policies, Real‑Time Customer Profile, audiences, sources, destinations.
• Architect and govern Adobe Experience Platform Web SDK implementations, including tags, data layers, event design, and consent handling.
• Design integrations between AEP and AJO, CJA, Analytics, Target, AEM and other platforms for real‑time journeys and activation.
• Partner with cross‑functional teams to translate use cases into scalable technical designs.
• Establish engineering standards for naming, schema composition, environments, deployment, monitoring, and documentation.
• Provide hands‑on guidance, reviews, troubleshooting, and performance optimization.

Skills

AEP architecture

XDM schemas

AEP Web SDK

Real‑Time Customer Profile

Omnichannel activation

Mentoring teams

Architectural governance

Education

Bachelor’s or higher in CS/IT

Tools

Adobe AJO

CJA

Adobe Analytics

AEM

Job description

Publicis Sapient seeks a Senior AEP Technical Lead to steer architecture and implementation of enterprise customer‑data and omnichannel capabilities. You will guide engineering teams across web, mobile, email, and other channels, ensuring scalable, secure and governed solutions.

You will own XDM schema governance, Real‑Time Profile activation, and cross‑platform integrations with AJO, CJA, Analytics, and Target, while mentoring engineers and aligning with enterprise priorities.