Senior Advocate/Receptionist/Activity Center Coordinator

Effingham County Chamber; Effingham, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Senior Services of Effingham County/ECCOA in Effingham, IL seeks a Senior Advocate/Receptionist/Activity Center Coordinator to greet visitors, answer calls, and coordinate information for seniors 60 and over. The role emphasizes friendly communication, patience, and ability to gather and relay messages, directing calls to the appropriate staff; previous experience with seniors preferred.

This full-time position requires a high school diploma or GED and proficiency in MS Office; a valid driver's

Qualifications

• High school diploma or GED required.
• Strong phone etiquette and customer service skills.
• Proficient with Microsoft Office; detail-oriented and organized.

Responsibilities

• Answer and manage a multi-line phone system.
• Gather accurate information, take messages, and direct calls.
• Welcome seniors, caregivers, and community members with a helpful attitude.

Skills

Phone etiquette

Customer service

Microsoft Office

Attention to detail

Organization

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Senior Advocate/Receptionist/Activity Center Coordinator

Do you enjoy helping seniors and answering questions in a professional and caring way?

Are you comfortable answering a multi-line phone system and being the first friendly voice callers hear?

Are you organized, patient, and able to gather information, take messages, and direct calls accurately?

If you answered YES to any of these questions, then a career with

Senior Services is waiting for YOU!

Senior Services of Effingham County has an opening for a full-time Senior Advocate/Receptionist/Activity Center Coordinator able to work with persons 60 and over with the possibility of future professional growth opportunities. This position will be responsible for answering and managing a multi-line phone system and serving as the first point of contact for seniors, caregivers, and community members seeking assistance. The ideal candidate will have excellent phone etiquette, strong listening and communication skills, patience, compassion, and the ability to assist callers by answering general questions, gathering accurate information, taking messages, and directing calls to the appropriate staff or program. This position requires someone who is dependable, organized, able to multi-task, and committed to providing a welcoming and helpful experience for the senior population to the Senior Activity Center.

Qualifications: High school diploma or GED required. Strong phone etiquette, customer service skills, established computer skills with strong working knowledge of Microsoft Office, attention to detail, organization, and the ability to remain calm and professional while assisting callers are required. Experience working with seniors, caregivers, or the public is preferred along with a valid driver’s license and dependable transportation.

Senior Services of Effingham County/ECCOA

Location

209 S Merchant St
Effingham, IL 62401

Job Type

Full-Time