Scovill Park West Coordinator for Senior Services

Decatur Park District; Decatur (IL); Sur place; USD 40 000 - 46 000; Plein temps

Résumé du poste

Decatur Park District is seeking a Scovill Park West Coordinator for Senior Services to be the primary contact for client services. The role involves assisting with registrations, answering calls, and coordinating senior programs in collaboration with the Recreation Department.

The successful candidate will have strong office skills, experience with WORD/EXCEL, and a commitment to helping seniors access community resources. Non-exempt, 40k salary.

Qualifications

• Minimum of 2 years of related experience in an office setting.
• Proficiency with WORD and EXCEL required.
• Excellent written and verbal communication skills.

Responsabilités

• Answer a multi-line telephone system.
• ACORN/STARS data entry for all applicable programs.
• Make appointments for Benefit Access Applications (BAA) pertaining to license plate discounts and Ride Free transit.
• Monthly reporting and reconciliations as needed.
• Daily calls for the R.U.O.K program.
• Maintain open communication with community resource centers to stay updated on current program offerings.
• Stay updated and knowledgeable of all new state and federal laws and programs as they pertain to seniors and disabled individuals.
• Assist with referrals for all applicable programs including but not limited to: diabetic shoes, legal aid, energy assistance programs, adult protective services, meal programs.
• Plan and coordinate recreation and activities for seniors along with the Senior Recreation Specialist and Facility and Program Manager.

Connaissances

Customer service

Communication

Office software

Phone handling

Data entry

Outils

POS system

Excel

Word processing

ACORN/STARS

Description du poste

Scovill Park West Coordinator for Senior Services JobID: 703

• Position Type: Recreation/ Senior Center Staff
• Date Posted: 9/25/2026
• Location: Scovill Park West

Job Description

Be a contact person for all client services. Interaction with public as well as interaction with Park District personnel is required. Maintaining comprehensive knowledge of local agencies and the Decatur Park district in relation to senior services is essential. Answering the telephone, assisting with processing registrations for activities/special events, and performing other general office work as required.

Job Title:

Scovill Park West Coordinator for Senior Services

Department:

Recreation

Reports To:

Facility and Program Manager for Seniors

FLSA Status:

Non-exempt

Revised Date:

9/22/2026

Salary:

$40,000 annually

SUMMARY

Be a contact person for all client services. Interaction with public as well as interaction with Park District personnel is required. Maintaining comprehensive knowledge of local agencies and the Decatur Park district in relation to senior services is essential. Answering the telephone, assisting with processing registrations for activities/special events, and performing other general office work as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer a multi-line telephone system
• ACORN/STARS data entry for all applicable programs
• Make appointments for Benefit Access Applications (BAA) pertaining to license plate discounts and Ride Free transit
• Monthly reporting and reconciliations as needed
• Daily calls for the R.U.O.K program
• Maintain open communication with community resource centers to stay updated on current program offerings
• Stay updated and knowledgeable of all new state and federal laws and programs as they pertain to seniors and disabled individuals
• Assist with referrals for all applicable programs including but not limited to: diabetic shoes, legal aid, energy assistance programs, adult protective services, meal programs
• Stay up to date with the Department of Motor Vehicles to maintain current knowledge of any policy or procedure changes regarding the BAA program
• Assist clients with Medicare, Farmer's Market coupons, Summer Cooling Program, ITAC, AARP tax assistance, State medical and food assistance programs, and Social Security.
• Daily summaries and reports to supervisor
• Collaborate with Senior Center Receptionist on scheduling and coverage
• Maintain an accurate and organized filing system
• Plan and coordinate recreation and activities for seniors along with the Senior Recreation Specialist and Facility and Program Manager

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EXPERIENCE

A minimum of 2 years of related experience and/or training is desired. Experience working in an office environment is required. Previous experience working with a point-of-sale system (POS) and interfacing POS is beneficial. Working knowledge of WORD and EXCEL is required. Exceptional communication and interpersonal skills are required. Problem-solving and conflict resolution skills are highly beneficial.

LANGUAGE SKILLS

Ability to write routine emails and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must be able to clearly speak and communicate with customers and staff. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts and percentages.

COMPUTER SKILLS

Position requires working knowledge/understanding of computers/software/network operations.Proficiency in Microsoft software is necessary with an emphasis in Excel.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Decatur Park District is an Equal Opportunity Employer.