Senior Administrative Support Specialist

Torch Technologies, Inc.; Lincoln (MA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

ESOP participation

401(k) match

medical

dental

vision

life insurance

short-term disability

long-term disability

flexible spending accounts

Health Saving Accounts and Health Reim

bursement Accounts

EAP

education assistance

paid time off

holidays

Job summary

Torch Technologies, Inc. invites applications for a Senior Administrative Support Specialist to support the C3BM division at Hanscom AFB, Bedford, MA.

The role focuses on providing expert-level administrative and operational support to government leadership and program teams across the DoW lifecycle. Candidates will manage calendars, coordinate meetings, prepare briefing materials, and facilitate travel using the Defense Travel System.

Qualifications

• U.S. Citizenship required.

Responsibilities

• Provide expert-level administrative support to government leadership and acquisition program teams.
• Coordinate and support meetings, conferences, and working groups, including scheduling, logistics, virtual meeting setup, and documentation.
• Prepare correspondence, reports, briefing materials, and official documents for leadership review and signature.
• Track and monitor action items, taskings, suspense dates, and program deliverables.
• Maintain leadership calendars and conference room schedules; manage organizational scheduling requirements.
• Support travel planning and execution using the Defense Travel System (DTS).
• Respond to routine inquiries and provide administrative customer support.
• Contribute to process improvements and office efficiency initiatives.

Skills

Microsoft Office Suite

DTS (Defense Travel System)

Calendar management

Executive scheduling

Meeting coordination

Records management

Administrative reporting

Data collection

DoW acquisition/program management

Travel planning

Education

Bachelor's Degree in related field

Tools

SharePoint

Teams

Zoom

WebEx

Job description

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us! Torch Technologies has an exciting opportunity for a Senior Administrative Support Specialist providing support to the Command, Control, Communications, and Battle Management Division (C3BM).

Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space. This is a full-time position at Hanscom AFB, Bedford, MA.

As a Senior Systems Engineer your duties include, but are not limited to the following: In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of War (DoW) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. You will apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighter. Provide administrative and operational support to government leadership and acquisition program teams. Maintain leadership awareness of mission-critical issues, priorities, and organizational initiatives. Track and monitor action items, taskings, suspense dates, and program deliverables. Prepare correspondence, reports, briefing materials, and official documents for leadership review and signature. Coordinate and support meetings, conferences, and working groups, including scheduling, logistics, virtual meeting setup, and documentation. Develop and maintain meeting records, agendas, attendance logs, minutes, and action item trackers. Manage leadership calendars, conference room schedules, and organizational scheduling requirements. Support video teleconferencing and online collaboration platforms, ensuring proper setup and execution. Disseminate program policies, guidance, and organizational communications to internal and external stakeholders. Maintain program files, records, and document repositories in accordance with organizational procedures. Assist with workflow management, office operations, and process improvement initiatives. Coordinate, analyze, distribute, and track organizational taskings and responses. Support travel planning, coordination, and execution utilizing the Defense Travel System (DTS). Respond to routine inquiries, answer telephones, and provide administrative customer support. Provide recommendations to improve administrative processes, office efficiency, and organizational effectiveness.

Required Qualifications:

U.S. Citizenship Bachelor’s Degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoW OR 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoW.

Technical Skills:

Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Experience utilizing the Defense Travel System (DTS) SharePoint administration and document management Calendar management and executive scheduling support Meeting coordination and virtual collaboration platforms (Microsoft Teams, Zoom, WebEx) Action item, suspense, and workflow tracking Preparation of executive correspondence, reports, and briefing materials Records management and file maintenance in accordance with DoW policies Data collection, analysis, and administrative reporting Experience supporting DoW acquisition or program management offices Knowledge of Air Force organizational structures and administrative processes

Interpersonal Skills:

Strong written and verbal communication skills Exceptional organizational and time management abilities Ability to manage multiple priorities and competing deadlines Professional demeanor when interacting with senior military and civilian leadership Strong attention to detail and accuracy Excellent customer service and stakeholder engagement skills Ability to work independently with minimal supervision Strong problem-solving and critical-thinking abilities Collaborative team player capable of working across diverse organizations Ability to handle sensitive and confidential information with discretion Adaptability in a fast-paced, mission-focused environment Proactive mindset with a continuous process-improvement approach Strong relationship-building and coordination skills Ability to anticipate leadership needs and respond effectively High level of professionalism, reliability, and accountability Must have and be able to maintain an active Top Secret level clearance and have current SCI eligibility.

Schedule:

M-F; 8-5

Work Location:

onsite on Hanscom AFB

Travel:

Yes, 10%

Relocation Assistance Available:

No

Position Contingent Upon Award of Contract:

No

Salary Range:

$85,000 - $100,000 The salary range information is a general guideline only. Several factors can influence the salary for a position including but not limited to, Federal Government contract labor categories and contract wage rates, geographic location, business considerations, scope and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as relevant prior work experience, specific skills and competencies, education/training, and certifications.

Benefits:

• ESOP participation
• 401(k) match
• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• flexible spending accounts
• Health Saving Accounts and Health Reimbursement Accounts
• EAP
• education assistance
• paid time off
• holidays

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail].

Thank you for your interest in Torch Technologies. Torch Technologies is dedicated to providing superior research, development, and engineering services to the Department of Defense. As defense contractors, the services we provide directly support the men and women who serve our country. From the CEO's desk... When Bill Roark and Don Holder founded Torch in 2002, they knew that employees were the company's greatest asset. They believed that offering employees a stake in the outcome, by making them all owners, was critical to building a successful organization. I share that feeling. Bill and Don's original intent was fully achieved in 2011 when Torch converted to a 100 percent S-Corp ESOP. Since that time, the company has grown over ten-fold and gained national recognition for the success we have demonstrated as an employee-owned company. Today, Torch continues to respect the individual contributions of our employee-owners and to share the rewards of our success. In addition, we continue to foster an environment of employee recognition, respect, development, and comradery while striving to achieve a healthy work-life balance. We recognize that core to our company is a culture of trust with our employees, customers, business partners, and community. Our management team is committed to continue to earn that trust. This past year, Torch proudly announced that we were Certified Evergreen™. A timely achievement for Torch employee-owners as they will celebrate Torch’s 20th anniversary this October, becoming Certified Evergreen™ signifies that while Torch employee-owners can look back on Torch’s past with pride, Torch is also looking forward. Becoming Certified Evergreen™ means that Torch has committed to finding ways to make 100 percent employee ownership sustainable so that Torch will remain a private company forever. Going forward, Torch will continue to evolve to address market and technology changes in order to become a major provider of cost-effective technical services and solutions to the Warfighter. We are making significant investments into facilities, equipment, business systems, and research to enable us to provide innovations and timely business services to our clients. We feel that always looking to improve our service is key to sustaining customer trust in the future. Likewise, we believe that continuing to share ownership is one of the ways we maintain employee trust and an unparalleled commitment to succeed. Combined, these timeless principles form the basis of the Torch culture. A culture that we are committed to continue and strive to pass on to the next generation of employee-owners as an Evergreen Company.