Senior Administrative Specialist - Policy & Operations Pro

Delaware LLC; Delaware; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Department of Health and Social Services (DHSS) in Delaware is seeking a Senior Administrative Specialist to perform technical and administrative work supporting the Division of Health Care Quality. You will draft correspondence, manage databases, prepare reports, and coordinate meetings while collaborating with the Director and multiple agencies across DHSS.

The role focuses on data handling, policy compliance, and office support, requiring strong organizational skills, attention to detail, and

Qualifications

• One year of experience performing administrative specialist tasks such as composing documents, drafting communications, tracking workflow, or supporting operations.
• One year of experience using standard computer software/applications to create documents, develop spreadsheets, or maintain databases.
• One year of experience collecting, compiling, and evaluating data from multiple sources to prepare reports or administrative documents.
• Six months' experience providing guidance and consultation to management, customers, and others on administrative matters.

Responsibilities

• Serve as liaison with internal/external contacts to coordinate activities and provide guidance.
• Create formatted documents, manage schedules, develop spreadsheets, and maintain policies.
• Deliver excellent customer service in person, electronically, or in writing.
• Explain agency services, laws, rules, regulations, standards, policies, and procedures.
• Maintain record-keeping systems and logs in line with retention schedules.
• Support performance tracking, dashboard maintenance, and data reporting.
• Review information for completeness and compliance with applicable laws.
• Draft, manage, and distribute communications for public/internal use.
• Coordinate project administrative elements, timelines, and meetings.
• Use information systems to enter, update, retrieve, and report data.

Skills

Administrative support

MS Office

Data analysis

Customer guidance

Job description

Department of Health and Social Services (DHSS) in Delaware is seeking a Senior Administrative Specialist to perform technical and administrative work supporting the Division of Health Care Quality. You will draft correspondence, manage databases, prepare reports, and coordinate meetings while collaborating with the Director and multiple agencies across DHSS.

The role focuses on data handling, policy compliance, and office support, requiring strong organizational skills, attention to detail, and