Senior Administrative Associate

Public Service Co. of OK; Bartlesville (OK); On-site; USD 36,000 - 45,000; Full time

Job summary

American Electric Power (AEP) in Bartlesville, OK seeks an Administrative Associate to provide essential support within the assigned area. You will compose and process documents, maintain filing systems, and handle customer inquiries with confidentiality and professionalism.

Candidates should have a high school diploma or GED, 3–4 years of related experience, and strong Microsoft Office skills. The role emphasizes data organization, effective communication, and initiative in improving procedures.

Qualifications

• High school diploma or GED required.
• Experience with administrative office procedures and equipment.
• Ability to organize data and processes and communicate effectively in writing and verbally.
• Proficiency with computers and office software.
• Demonstrated problem solving and initiative.

Responsibilities

• Compose, prepare, review and process documents requiring some independent analysis.
• Establish and maintain filing and record-keeping systems.
• Answer customer or public inquiries and follow up on routine inquiries.
• Communicate department procedures and policies clearly to customers and staff.
• Identify opportunities to improve administrative practices and efficiency.

Skills

Administrative procedures

Data organization

Customer service

Written and verbal communication

Confidentiality

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American Electric Power (AEP) in Bartlesville, OK seeks an Administrative Associate to provide essential support within the assigned area. You will compose and process documents, maintain filing systems, and handle customer inquiries with confidentiality and professionalism.

Candidates should have a high school diploma or GED, 3–4 years of related experience, and strong Microsoft Office skills. The role emphasizes data organization, effective communication, and initiative in improving procedures.