Senior Administrative Assistant - Community Services

County of Volusia

DeLand (FL)

On-site

USD 42,000 - 56,000

Full time

6 hours ago
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Benefits offered by this job

Health Insurance
Retirement Benefits
Supplemental Insurance
Paid Time Off
Holidays
Tuition Reimbursement
Onsite Wellness/Fitness Center
Direct Deposit Payroll

Job summary

The County of Volusia in DeLand, Florida is seeking a Senior Administrative Assistant to support the Community Services Department and related divisions. The role performs administrative and clerical work, coordinates various processes, and assists with meetings, agendas, and correspondence.

Ideal candidates will have strong customer service skills, proficiency in MS Word, PowerPoint, and Excel, and the ability to work independently in a fast-paced governmental environment.

Qualifications

  • Graduation from high school or GED with five years of executive secretarial experience.
  • Experience supporting public officials or senior administrators is preferred.
  • Ability to work independently and exercise good judgment.

Responsibilities

  • Functions as an executive aide in a complex division or activity.
  • Prepare agendas, memos, reports, and handle correspondence.
  • Maintain appointment calendars and schedule high-level meetings.
  • Route complaints and coordinate follow-up with proper authorities.
  • Assist in budget preparation and monitor deadlines.
  • Coordinate administrative processes across divisions as needed.

Skills

Customer Service
Communication
Problem Solving
Independence

Education

High School Diploma or GED

Tools

MS Word
MS PowerPoint
MS Excel

Job description

Major Functions

The County of Volusia is seeking a Senior Administrative Assistant for the Community Services Department. This position is located in DeLand, Florida, and will be responsible for administrative and clerical work in support of the Community Services Department and other divisions within the department. Candidate will be responsible for coordinating varied administrative processes in a division or department, and function in a specialized technical or operational capacity. This position will also coordinate personnel activities. Must be able to use office equipment such as desktop computer, and copier/scanner/fax. The candidate must be able to work in a fast-paced environment, have excellent customer service skills in person and by phone, be able to work independently, interact well with a diverse group of internal and external customers, and exercise good judgment. Must be familiar with basic computer programs including Microsoft Word, Powerpoint, and Excel.

Illustrative Duties
  • Functions as an executive aide in a complex division or activity
  • May supervise or coordinate administrative and/or clerical activities within a unit in a large operating activity or division.
  • Conducts necessary correspondence and studies.
  • Drafts and edits correspondence; answers general questions from the public; maintains appointment calendars; sets up and organizes high-level meetings; prepares agendas, memos, reports, etc.; sorts and distributes mail; tracks deadlines and resolution of important issues; routes complaints and citizen concerns to the proper authority for resolution; provides general follow-up on issues and projects as required; maintains files and correspondence; monitors and assists in preparation of the budget.
  • Performs background research, which may entail interviewing sources; reviewing files and documents; tracking information.
  • May prepare agenda items which include reviewing documents for accuracy and completeness; collecting information and back-up as necessary; ensuring timely submission of items.
  • Analyzes and resolves problems dealing with particular projects in a division.
  • May be responsible for invoice payment, division purchases, and direct payment vouchers.
  • Coordinates methods and procedures, improvements, and programs to foster greater productivity.
  • Evaluates programs for compliance with priority schedules and accomplishment of work programs.
  • Forwards messages and complaints to appropriate authority, providing background information on the item of concern.
  • Implements programs with a minimum of supervision.
  • Develops and installs systems, forms, and procedures.
  • Represents the division or activity in making special investigations and gathering information.
  • Compiles reports regarding the area of assignment.
  • May audit division payroll.
  • Attends work on a regular and consistent basis.
  • Must adhere to Federal, State, County, and Local Ordinances.
  • Responds to emergency situations.
  • Performs other duties as assigned.
Minimum Requirements

Graduation from high school or possession of GED, and five (5) years of progressively responsible executive secretarial experience, in which three (3) of those years as secretary to public official, high level administrator, or director of a complex organization or an equivalent combination of education (training) and experience which provides the required knowledge, skills and abilities.

A comparable amount of education, training, or experience may be substituted for the minimum experience.

Must possess and maintain a valid driver's license at time of hire.

Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter.

Candidate must possess and maintain a valid Florida Driver's License.

  • Note: This position may require a skills assessment test
Knowledge, Skills & Abilities
  • Knowledge of the principles of management and their application to the administration of governmental affairs.
  • Knowledge of area of assignment, including trends and concerns.
  • Knowledge of research and report writing techniques.
  • Knowledge of basic math and accounting principles and procedures.
  • Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish effective working relationships.
  • Ability to work under stressful situations.
  • Ability to interact effectively with others.
  • Must be able to relocate to other county locations based on operational needs.
ADA REQUIREMENTS
Physical Demands

Sedentary work. Ability to lift, pull and push up to 10 lbs. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle.

Environmental Demands

Inside work.

Mental Demands

Ability to read and comprehend technical and professional journals and manuals; financial reports, letters, memos, abstracts, instructions; legal documents, ordinances, and statutes. Ability to perform general mathematical functions. Ability to write reports, financial reports, memos, letters, instructions, and procedures. Ability to speak publicly; conversant in theory and practices of discipline; persuasive speaking. Ability to analyze data and develop conclusions. Ability to identify and resolve problems.

Volusia County is a drug-free workplace and an Equal Opportunity Employer committed to a diverse workforce.

We offer a competitive and comprehensive benefits package that includes:
HEALTH INSURANCE
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
RETIREMENT
  • Florida Retirement System (FRS)
  • Deferred Retirement Option Program (DROP)
  • Deferred Compensation (475 Plan)
SUPPLEMENTAL INSURANCE
  • Life Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Cancer Insurance
  • Critical Illness Insurance
PAID TIME OFF
  • Personal Leave
  • Holidays
  • Bereavement
  • Military
HOLIDAYS
The County Of Volusia Observes The Following Holidays Annually
  • New Year's Day
  • Martin Luther King Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving (and day after)
  • Christmas
Additional Benefits
  • Tuition Reimbursement
  • Onsite Wellness/Fitness Center
  • Computer Purchase Program
  • Direct Deposit Payroll

Temporary and intermittent employees are not paid for holidays and are not eligible for benefits.

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