Senior Administrative Assistant

Thrivent Financial; Nazareth (Northampton County); On-site; USD 25,000 - 29,000; Part time

Job summary

Thrivent Financial is seeking a Senior Administrative Assistant in Nazareth, PA. This in-office role supports the practice's daily operations, including phone and email management, documentation, and client relations, with a friendly, upbeat demeanor. The position is 20 hours per week, Monday through Thursday, 9 a.m.

to 2 p.m., offering compensation between $18 and $21 per hour based on experience. Responsibilities include handling calls, coordinating routine correspondence, supporting projects,

Qualifications

• Prior administrative/secretarial experience preferred.
• Strong technical aptitude with business software.
• Ability to manage multiple tasks with high quality work under interruptions.
• Maintain confidentiality of sensitive information.

Responsibilities

• Answer and route incoming calls and emails.
• Perform routine admin duties and manage office supplies.
• Prepare routine correspondence, reports and projects.
• Support programs and workflows; develop and oversee SOPs.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Copilot

Multi-tasking

Confidential information handling

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Copilot

Job description

Summary This position provides administrative support to Dana Vlasics. This role is critical to member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: managing practice phone and email, documentation, service work, and task completion utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. Senior Administrative Assistant reports to and is employed by Dana Vlasics. This position is 20 hours a week, Monday-Thursday 9 a.m. to 2 p.m. This is an in-office position, compensating between $18-21/hr dependent upon experience.

Position Roles/Responsibilities/Accountabilities

• Handles incoming telephone calls and responds to requests for information
• Performs routine administrative duties such as maintaining office supplies and processing mail
• Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
• Supports projects, administration of various programs, and processing functions as needed
• Develop, execute, and oversee workflow, processes, and Standard Operating Procedures for practice
• Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Advisors
• Update the contact management system with client/member contact and preference information
• Assist Financial Advisors in the preparation and follow up for the client/member meetings
• Provides back-up support on tasks that do not require any type of licensing or registration as needed
• Completes other miscellaneous tasks as assigned

Position Qualifications

• Previous administrative/secretarial experience desired
• Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Copilot) or ability to learn
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• Ability to maintain integrity of sensitive/confidential information
• Basic understanding of our products and services, and Thrivent Financial

Competencies

• Planning/Organizing
• Customer Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility

External/Internal Dependencies

• Must be able to work with all roles of the team
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations

Background Verification

As part of Dana Vlasics' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

About Thrivent

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.