Senior Administrative Assistant

UnitedHealth Group; McAllen (TX); On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking a detail-oriented administrative professional to coordinate day-to-day activities for clinical programs at our McAllen, TX location. The role supports program management, logistics, and data reporting to executives and partners.

Responsibilities include scheduling, communications, document preparation, and meeting attendance. A High School Diploma plus 2+ years of customer service is required; bilingual ability and an Associate degree are a plus, with a competitive

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service experience.
• Intermediate proficiency with Microsoft Office (Excel, Word, Outlook).
• Access to reliable transportation and a valid US driver’s license.

Responsibilities

• Coordinate day-to-day activities to support clinical programs and projects.
• Schedule and plan logistics for program events and meetings.
• Maintain ongoing communication for scheduling and surveys.
• Enter data into software for reporting and tracking.
• Prepare reports for management and executives to evaluate programs.
• Create documents using Word, PowerPoint, Excel, and Outlook.
• Attend required meetings and participate in committees.
• Perform other related duties as assigned.

Skills

Customer service

MS Office proficiency

Communication

Education

High School Diploma or GED

Associate degree (preferred)

Tools

Microsoft Office Suite

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to startCaring. Connecting. Growing together.

The primary responsibility of this position is to coordinate, implement and support the day-to- day activities needed to effectively execute clinical programs, special project and research initiatives. Provides a wide variety of high-level administrative and project management support for the Clinical Program Manager to ensure applicable program requirements, operational processes and fiscal responsibilities are met. This position serves as a liaison for internal departments and external partners to ensure optimal customer service and operational success of program initiatives.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 5:00pm.

Location

3300 N. McColl Road, McAllen, TX 78501.

Primary Responsibilities

• Perform general and high-level clerical duties to include administrative coordination and project management support of program(s) impacting employees, partners and executives at various levels
• Schedule, coordinate, and plan logistics (materials, facilities, equipment, food, attendee logs, etc.) for program related appointments, meetings, events and classes using Outlook or other necessary calendar tools
• Maintain effective ongoing communication for program requirements including in-bound and out-bound calls, contacts for scheduling, surveys/screenings and reminder letters
• Complete effective data entry into software applications for program reporting and tracking requirements
• Coordinate and collect data and prepare reports used by management and executive leaders to evaluate program effectiveness
• Create, modify and prepare various documents using Microsoft Office products including Word, PowerPoint, Excel and Outlook
• Attend required meetings and participate in special committees as needed
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• 2+ years of customer service experience
• Intermediate level of proficiency in Microsoft Office applications including Excel, Word and Outlook
• Access to reliable transportation and valid US driver's license

Preferred Qualifications

• Associate's Degree in business, education, or healthcare field
• Bilingual (English/Spanish)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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