Senior Admin & Finance Specialist – Water & Sewer Services

Howard County Government; Ellicott City (MD); Presencial; USD 63.000 - 71.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Retirement plan

Wellness program

Descripción de la vacante

Howard County Government is seeking an organized administrative professional to support billing, payments and account maintenance for water/sewer services. The role involves handling complex documents, responding to inquiries, and coordinating with SAP and other systems teams.

The position requires an associate degree with several years of related experience; AFSCME represented unit and collective bargaining context apply.

Formación

• Ability to read, analyze, and interpret complex documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to write reports, speeches and articles.
• Ability to independently troubleshoot and problem solve in high-pressure situations.
• Ability to work with intricate budget documents and apply budgeting concepts.
• Ability to apply principles of logical thinking to problems.

Responsabilidades

• Billing Operations and Coordination: schedule, verify, and release PDF billing; process invoices and rate changes.
• Payment Processing and Account Reconciliation: research/match payments, post journals, and manage direct debits.
• Adjustments, Refunds and Account Maintenance: process adjustments/refunds and verify account details.
• Customer Service and Issue Resolution: respond to inquiries and ensure coverage in customer service.
• Systems Support and Collaboration: coordinate with SAP team and attend related meetings.
• General Administrative Duties: perform other duties as assigned.

Descripción del empleo

Howard County Government is seeking an organized administrative professional to support billing, payments and account maintenance for water/sewer services. The role involves handling complex documents, responding to inquiries, and coordinating with SAP and other systems teams.

The position requires an associate degree with several years of related experience; AFSCME represented unit and collective bargaining context apply.