Senior Account Representative

Confidential; Marysville (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid overtime

Regional bonus

Medical / Dental / Vision

Vacation and holidays

Disability insurance

401K plan with company match

Relocation assistance

Tuition assistance

Job summary

Honda of America Manufacturing is seeking a procurement professional to coordinate the steel supply chain, support cost-down targets, and act as Honda Trading’s on-site representative to HAM. The role emphasizes collaboration with mills, processors, and internal teams to ensure timely delivery and continuous improvement.

Requirements include a Bachelor’s degree or equivalent and 3–5 years of Purchasing or Sales experience, with customer service focus and basic cost accounting knowledge.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 3–5 years of Purchasing or Sales experience (Required).
• Basic knowledge of cost accounting (Preferred).
• Customer service experience (required).

Responsibilities

• Ensure On-Time delivery of steel requirements; accurate orders in a timely manner; follow-up with mills and processing centers.
• Improve customer service with knowledge of customers and expectations; respond to inquiries; visit facilities.
• Maintain knowledge of steel commodity and support cost-down projects.
• Act as contact between HTA and suppliers; manage communications for improvements.
• Use data to manage supplier manufacturing processes and metrics; present updates.
• Lead cost-down projects with internal and external teams; schedule timelines and drive results.
• Improve department profitability; report on sales, costs and margins; manage aging AR and inventory turnover.
• Develop daily procedures; ensure documentation accuracy (MSAs, Product Records).
• Keep management informed of problems; work unsupervised with supervisor updates.

Skills

Interpersonal skills

Business concepts

Conflict management

Cost factors knowledge

Education

Bachelor’s degree or equivalent

Job description

What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one.

We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.

We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Job Purpose

Procuring and coordinating the supply of raw materials (Steel) in support of Honda of America Manufacturing (MAP, ELP and IAP) and its suppliers such as Laser Weld and Processing companies; initiate and support cost down targets.

Coordinate commodity specific strategies for Steel department.

Act independently as Honda Trading’s representative to Honda of America Manufacturing in matters which require face-to-face contact.

Key Accountabilities

• Ensure On-Time Scheduled Delivery of Customers Steel Requirements – Accurate orders placed in a timely manner; thorough analysis of inventory position; frequent follow-up with mills & processing centers; 100% on time delivery (no short-ships/missed shipments). Maintenance of In-House electronic data retrieval.
• Improve Customer Service – Thorough knowledge of customers & their expectations; rapid response to inquiries; no pending claims; regularly scheduled visits to customer facilities; strive to exceed customer expectations.
• Must be versed in Steel commodity.
• Support plant specific new model activity.
• Improve Supplier Management – Act as contact and liaison between HTA and assigned suppliers (mills, processors, freight, etc.); regularly funnel feedback using QCDDM philosophy & evaluations – (lead meetings, determine delivery % goals, track, and present and coordinate agenda & presentation packets); ensure open lines of communication to discuss organizational improvements.
• Utilize production and cost data to manage supplier manufacturing process as it relates to coil yield efficiency.
• Manage metric and presentation table.
• Manage results.
• Manage communication between Customer Purchasing, Accounting and Supplier Sales and Technical groups.
• Lead and coordinate cost down & development of projects – Work closely with suppliers/customers/HAM/HTA (internal) to initiate ideas for cost down; create problem & situation analysis to determine benefits; schedule timelines as needed; communicate effectively to encourage goals be met; present updates.
• Improve profitability of department – Clear and concise reporting of pertinent operating data; thorough checking and analysis of sales, costs and margins; no aged accounts receivable; rapid inventory turnover (1.5 mos. common grades/high risk as needed).
• Improve efficiency of department – Develop clear daily operating procedures with assistant; analyze current tasks for opportunities to improve efficiency to ensure accuracy of all documentation (MSAs, Product Records, etc.).
• Communication to management – Act as HTA’s main on-site contact to Honda of America Manufacturing.
• Keep management informed of all potential problems or personal concerns; Work unsupervised while keeping supervisor informed of activities.
• Motivate assistant and control workload – Understand assistant's daily work activity; encourage information status updates of projects and weekly activities; provide encouragement and direction; coach and counsel to improve efficiency and productivity.

Qualifications, Experience, and Skills

Minimum Educational Qualifications: Bachelor’s degree or equivalent work experience required.

Minimum Experience: 3-5 years of Purchasing or Sales experience (Required).

Basic knowledge of cost accounting (Preferred).

Customer service experience (required).

• Strong Interpersonal Skills
• Sound Understanding of General Business Concepts
• Conflict Management Skills
• Strong Understanding of Cost Factors Impacting Profit / Loss

Job Dimensions

• No. of Direct Reports: 0
• No. of Indirect Reports: 1

Financial Dimensions

N/A

Decisions Expected

• Execution of order and delivery functions – Decides delivery options.
• Clear quotation process – Determine cost and price necessary to cover cost.
• Project planning – Determine timetable to meet goals.
• Add to or Take from profit – Recommend profit impact/ disposition of costs.
• Performance issues with staff – Determine issues to elevate to management.

What differentiates Honda and make us an employer of choice?

Total Rewards

Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)

• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs

Additional Offerings

• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.