Senior Account Representative

American Honda Motor Company, Inc.; Marysville (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Base Salary

Paid Overtime

Regional Bonus

Medical Benefits

Dental Benefits

Vision Benefits

401K Plan

Relocation Assistance

Paid Time Off

Job summary

American Honda Motor Company, Inc. in Marysville, Ohio, seeks a procurement professional to coordinate steel raw materials supply and drive cost-down initiatives, working closely with HTA, HAM, and suppliers to secure reliable deliveries.

The role emphasizes improving customer service, managing supplier performance, and reporting operating metrics to boost profitability. Strong teamwork and communication are essential.

Qualifications

• Bachelor’s degree or equivalent work experience is required.
• 3–5 years of Purchasing or Sales experience is required.
• Customer service experience is required.

Responsibilities

• Ensure on-time delivery of steel requirements with accurate orders.
• Respond rapidly to inquiries and maintain high customer service.
• Liaise between HTA and suppliers to improve deliveries and costs.
• Lead cost-down projects with internal and external partners.
• Monitor and report sales, costs and margins; manage aged receivables.
• Develop and optimize daily operating procedures and documentation.
• Serve as HTA’s on-site contact to Honda of America Manufacturing.
• Coach staff and balance workloads to boost efficiency.

Skills

Interpersonal skills

Cost factors knowledge

Business acumen

Conflict management

Education

Bachelor’s degree or equivalent work experience

Job description

What Makes a Honda, Is Who Makes a Honda

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

Job Purpose

Procuring and coordinating the supply of raw materials (Steel) in support of Honda of America Manufacturing (MAP, ELP and IAP) and its suppliers such as Laser Weld and Processing companies; initiate and support cost down targets. Coordinate commodity specific strategies for Steel department. Act independently as Honda Trading’s representative to Honda of America Manufacturing in matters which require face-to-face contact.

Key Accountabilities

• Ensure On-Time Scheduled Delivery of Customers Steel Requirements - Accurate orders placed in a timely manner; thorough analysis of inventory position; frequent follow-up with mills & processing centers; 100% on time delivery (no short-ships/missed shipments). Maintenance of In-House electronic data retrieval.
• Improve Customer Service - Thorough knowledge of customers & their expectations; rapid response to inquiries; no pending claims; regularly scheduled visits to customer facilities; strive to exceed customer expectations. Must be versed in Steel commodity. Support plant specific new model activity.
• Improve Supplier Management - Act as contact and liaison between HTA and assigned suppliers (mills, processors, freight, etc.); regularly funnel feedback using QCDDM philosophy & evaluations - (lead meetings, determine delivery % goals, track, and present and coordinate agenda & presentation packets); ensure open lines of communication to discuss organizational improvements. Utilize production and cost data to manage supplier manufacturing process as it relates to coil yield efficiency. Manage metric and presentation table. Manage results. Manage communication between Customer Purchasing, Accounting and Supplier Sales and Technical groups.
• Lead and coordinate cost down & development of projects - Work closely with suppliers/customers/HAM/HTA (internal) to initiate ideas for cost down; create problem & situation analysis to determine benefits; schedule timelines as needed; communicate effectively to encourage goals be met; present updates
• Improve profitability of department - Clear and concise reporting of pertinent operating data; thorough checking and analysis of sales, costs and margins; no aged accounts receivable; rapid inventory turnover (1.5 mos. common grades/high risk as needed)
• Improve efficiency of department- Develop clear daily operating procedures with assistant; analyze current tasks for opportunities to improve efficiency to ensure accuracy of all documentation (MSAs, Product Records, etc.)
• Communication to management - Act as HTA’s main on-site contact to Honda of America Manufacturing. Keep management informed of all potential problems or personal concerns; Work unsupervised while keeping supervisor informed of activities.
• Motivate assistant and control workload - Understand assistant's daily work activity; encourage information status updates of projects and weekly activities; provide encouragement and direction; coach and counsel to improve efficiency and productivity.

Qualifications, Experience, And Skills

Minimum Educational Qualifications

• Bachelor’s degree or equivalent work experience required.

Minimum Experience

• 3-5 years of Purchasing or Sales experience (Required)
• Basic knowledge of cost accounting (Preferred)
• Customer service experience (required)

Other Job-Specific Skills

• Strong Interpersonal Skills
• Sound Understanding of General Business Concepts
• Conflict Management Skills
• Strong Understanding of Cost Factors Impacting Profit / Loss

Job Dimensions

No. of Direct Reports: 0

No. of Indirect Reports: 1

Financial Dimensions: N/A

Decisions Expected

• Execution of order and delivery functions - Decides delivery options
• Clear quotation process - Determine cost and price necessary to cover cost
• Project planning - Determine timetable to meet goals
• Add to or Take from profit - Recommend profit impact/ disposition of costs
• Performance issues with staff - Determine issues to elevate to management

What differentiates Honda and make us an employer of choice?

Total Rewards

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs

Additional Offerings

• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.