Senior Account Relations Coordinator

American Fidelity Sales Careers; Atlanta (GA); On-site; USD 44,000 - 74,000; Full time

Job summary

A leading company in the insurance industry is seeking an Account Relations Coordinator in Atlanta, GA. This role involves supporting sales teams, managing client relationships, and ensuring exceptional service. The ideal candidate will have strong analytical and communication skills, with a focus on building long-term relationships within the K-12 community. Competitive salary and comprehensive benefits are offered.

Benefits

Company Car

Paid Travel Expenses

401(k) with Company Match

Comprehensive Benefits

Qualifications

• Experience in employee benefits, account management, or customer service.
• Ability to communicate across all leadership levels.

Responsibilities

• Support sales representatives and managers in customer service.
• Manage relationships across multiple carriers and resolve billing issues.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Education

Life and Health License

Tools

Microsoft Office

Job description

Job Title: Account Relations Coordinator

Our Account Relations Coordinator is responsible for supporting sales representatives and sales managers in providing quality customer service and products to our employers and their employees. You will build strong, long-term relationships within the K-12 teaching community in Georgia and work with the local team to ensure quality control, cost containment, consistency, customer satisfaction, and a positive enrollment experience.

We Offer:

• Company car
• Paid travel expenses (company credit card)
• Base salary + bonus potential
• 401(k) with company match
• Defined territory
• Multiple career path options
• Comprehensive benefits including medical, dental, vision, and supplemental insurance

The Senior Account Relations Coordinator (SARC) will focus on building and maintaining relationships with high-profile employer groups, providing support and service to ensure an exceptional customer experience. Responsibilities include account management, agency product support, COBRA administration, and training employers and staff on administrative processes.

This role also involves resolving billing issues, managing relationships across multiple carriers, and enhancing service offerings to stay competitive. By supporting key accounts and ensuring seamless service across multiple product lines and carrier platforms, the SARC will help improve client retention, operational efficiency, and growth.

If you have experience in employee benefits, account management, or customer service, and enjoy building relationships, this role offers a significant opportunity to impact the organization positively.

Ideal Candidate Skills:

• Advanced analytical skills
• Proficiency with Microsoft Office and enrollment/billing systems
• Adaptability to new software
• Strong organizational and attention to detail
• Excellent communication skills
• Ability to communicate across all leadership levels
• Proven multi-tasking ability
• Interpersonal skills and team orientation
• Life and Health license within 30 days of employment

Compensation: $44,745.49 - $73,144.32, plus potential annual bonus. Actual salary depends on skills, experience, and location. For more benefits details, click here.

Additional Information:

• Seniority level: Associate
• Employment type: Full-time
• Industry: Insurance

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