Senior Account Manager & Project Lead – Pharma

BOLDSCIENCE; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

BOLDSCIENCE is seeking a dedicated Account Manager to be the linchpin of the client service team. You will oversee day-to-day project management, keep timelines on track, brief the team, and update leaders on key actions.

You will coach and mentor colleagues, manage budgets, build client relationships, and ensure quality standards across therapy areas while collaborating with scientific, creative, editorial and finance teams.

Qualifications

• Experience working within the Medical Communications industry.
• Experience across a range of therapy areas and project deliverables.
• Proven ability to work in a fast-paced environment.
• Good financial & commercial acumen; confident in developing budgets and financial reports.
• Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third-party suppliers, senior leaders and other units.
• Good understanding of pharma regulations.
• Bachelor’s degree preferred in science, pharmacology, or medicine.

Responsibilities

• Build and develop working relationships with clients to maintain satisfaction.
• Provide prompt and accurate responses to client queries.
• Communicate clearly to clients and escalate concerns to the account lead.
• Understand client needs and proactively manage next steps.
• Ensure quality control standards and compliance guidelines are met.
• Develop knowledge of projects and therapy areas; review drafts with the scientific team.
• Provide PM leadership to ensure strategic, creative, and digital planning for clients.
• Take ownership of project and financial deliverables; coordinate activities and delegate tasks.
• Lead internal/external meetings and establish PM processes to track timelines and budgets.
• Oversee day-to-day project activity from start to finish; mentor junior members.

Skills

Client management

Project management

Budgeting

Financial acumen

Stakeholder communication

Mentoring

Education

Bachelor’s degree in science/ pharmacology/ medicine

Job description

BOLDSCIENCE is seeking a dedicated Account Manager to be the linchpin of the client service team. You will oversee day-to-day project management, keep timelines on track, brief the team, and update leaders on key actions.

You will coach and mentor colleagues, manage budgets, build client relationships, and ensure quality standards across therapy areas while collaborating with scientific, creative, editorial and finance teams.