Senior Account Manager & Project Lead - Hybrid

Cosmetix West; Carson (CA); Hybrid; USD 81,000 - 99,000; Full time

Job summary

Cosmetix West in California seeks a Senior Account Manager to manage client relationships from initial contact to order completion, acting as project manager and liaison among labs, production, and customers. You will focus on customer service, sales, and operations while building strong, lasting partnerships.

This role requires proactive problem solving, solid communication, and ability to juggle multiple projects in a fast-paced cosmetic environment.

Qualifications

• 2–3 years of relevant project management experience.
• Customer service experience with a high level of accountability.
• Strong presentation and sales skills.
• Proficiency with Microsoft Office applications.
• Experience with an ERP system.
• Familiar with the beauty industry.

Responsibilities

• Proactively manage all accounts as the primary contact for clients.
• Oversee contracts from concepts, PD, sales, shipments and forecasts.
• Create, review and approve company COGS; proficient with ERP.
• Coordinate with R&D, production, planning, warehouse and QC teams.
• Supervise employees and occasionally drive to warehouses.
• Develop concept pitches for new innovations for prospective clients.
• Source design services, ingredients, and materials to provide turnkey products.
• Provide marketing and branding concepts including packaging copy.

Skills

Project management

Customer service

Sales skills

Microsoft Office

ERP experience

Beauty industry knowledge

Tools

ERP software

Job description

Cosmetix West in California seeks a Senior Account Manager to manage client relationships from initial contact to order completion, acting as project manager and liaison among labs, production, and customers. You will focus on customer service, sales, and operations while building strong, lasting partnerships.

This role requires proactive problem solving, solid communication, and ability to juggle multiple projects in a fast-paced cosmetic environment.