Senior Account Manager, Power & Industrial Markets

Wood PLC; Hampton (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

Wood PLC in the United States seeks a Senior Account Manager to build and expand relationships across Power Generation, Industrial, Pulp and Paper, and Downstream & Chemical markets. You will provide ongoing technical and business support, manage proposals/projects, and ensure successful outcomes.

The role requires a strong track record in account management, project management, and negotiation, with travel to client sites and events as needed.

Qualifications

• Bachelor's degree in engineering, supply chain or business or a high school diploma/GED with at least 8+ years of working experience in design/build/install environment with background in such areas as proposal, project management, account management, application engineering, and/or field service areas
• Experience working with customers in Power Generation, Industrial, Pulp and Paper and Downstream and Chemical Markets
• Account management and sales success
• Established project management skills and experience carrying idea generation to project completion
• Requires commercial awareness and history of the development of strategy for their customers, including
• Strong people skills to build trust, resolve conflicts, and maintain long-term partnerships
• Negotiation skills to secure favorable terms and agreements while maintaining positive client relationships

Responsibilities

• Function as the primary point of contact for assigned customers to maintain and grow client relationships, ensuring loyalty and satisfaction while identifying opportunities for upselling and cross-selling.
• Be attentive to customer needs, act quickly and facilitate discussions/meetings between internal organization and customers to address unit operations, technical issues, and/or business discussions.
• Applies the organization's work processes, business practices and will organize, direct, and control all activities on assigned project(s).
• Ensures adherence to all quality and/or safety standards.
• Mange multiple accounts efficiently to meet deadlines and deliver high-quality results.
• Coordinates multiple projects, managing timelines, resources, and deliverables while keeping clients informed to fulfill contractual requests, technical specifications, and project/outage schedules.
• Responsible for all aspects of preparing customer proposals and processing all customer orders.
• Works closely with internal cross-functional teams to complete technical aspects of any proposal/order.
• Actively anticipates internal and external business challenges and recommends process, product, or service improvements.
• Develop and implement project execution plans to achieve contract profitability and be responsible for meeting and/or exceeding as-sold financial objectives.
• Secure all advance payments, billings and cash-in on time with customers.
• Finding, alerting, and resolving risks to avoid any delays for finance achievements.
• Participates in reviewing with Wood Management, Commercial and Legal teams to address Terms and Conditions/ Customer Agreements.
• Position will require travel to plants, customers, conferences/trade shows, suppliers, etc.

Skills

Account management

Sales

Project management

Negotiation

People skills

Education

Bachelor's degree in engineering, supply chain or business

High school diploma/GED with 8+ years experience

Job description

Wood PLC in the United States seeks a Senior Account Manager to build and expand relationships across Power Generation, Industrial, Pulp and Paper, and Downstream & Chemical markets. You will provide ongoing technical and business support, manage proposals/projects, and ensure successful outcomes.

The role requires a strong track record in account management, project management, and negotiation, with travel to client sites and events as needed.