Senior Account Manager NDS Sales

AT&T; Kirkwood (MO); Hybride; USD 77 000 - 116 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life Insurance

Employee discounts

Résumé du poste

AT&T in Kirkwood, Missouri seeks a mid-level Senior Account Manager to manage channel partner relationships and drive door-to-door consumer sales. You will coordinate sales readiness, go-to-market planning, marketing support, and training to lift seller productivity and customer experience.

You will analyze performance, ensure compliance with policies, and collaborate across sales, marketing, training, and operations to deliver sustainable revenue growth for AT&T and its partners.

Qualifications

• Bachelor’s degree required with 5+ years in sales, sales operations, channel management, or related experience.
• Experience with project execution, go-to-market initiatives, performance analytics, training, quality assurance, or compliance is beneficial.

Responsabilités

• Analyze sales performance, customer experience, churn and other metrics to identify revenue opportunities.
• Coordinate sales readiness for initiatives, products, processes, and market launches.
• Support go-to-market strategies to increase productivity, penetration and revenue.
• Partner with marketing and sales to support campaigns, materials and local initiatives.
• Monitor sales activity for standards, product positioning and customer experience; implement corrective actions.

Connaissances

Channel management

Sales analytics

Training & coaching

Cross-functional collaboration

Presentations

Formation

Bachelor’s degree (BS/BA)

Outils

CRM software

Description du poste

Overall Purpose:

Manage relationships with Channel Partners and cross-functional stakeholders to drive Consumer Door-to-Door sales and sustainable revenue growth. Lead sales execution initiatives across project readiness, go-to-market planning, marketing support, sales quality assurance, and dealer compliance. Provide strategic sales advisement, coaching, and training to improve seller productivity, customer experience, and overall channel performance.

Key Roles and Responsibilities:

Typical responsibilities include, but are not limited to:

• Sales Growth and Advisement: Analyze sales performance, customer experience, cancellations, churn, and other key metrics. Identify revenue opportunities and collaborate with Channel Partners to develop and execute improvement plans.
• Project Readiness: Coordinate the sales readiness of new initiatives, products, processes, and market launches. Ensure Channel Partners have the tools, training, communications, and operational support necessary for successful execution.
• Go-to-Market Execution: Support the development and implementation of go-to-market strategies that increase sales productivity, market penetration, and revenue. Align stakeholders on objectives, timelines, responsibilities, and success measures.
• Marketing Support: Partner with marketing and sales teams to support campaigns, promotions, sales materials, and local market initiatives. Evaluate campaign effectiveness and recommend adjustments to improve results.
• Sales Quality Assurance: Monitor sales activity and customer interactions to ensure adherence to sales standards, accurate product positioning, and a positive customer experience. Identify trends and implement corrective actions when needed.
• Dealer Compliance: Help ensure Channel Partners and dealer representatives comply with AT&T policies, procedures, brand standards, and applicable regulatory requirements. Partner with appropriate teams to address compliance gaps.
• Product Expertise: Maintain comprehensive knowledge of products, services, promotions, systems, and sales processes. Communicate value propositions effectively and strengthen sales techniques through ongoing Channel Partner training.
• Sales Coaching and Training: Oversee and support training, coaching, development, and performance management related to AT&T sales processes. Reinforce best practices that improve seller effectiveness and revenue performance.
• Seller Performance Review: Evaluate Channel Partner sales representatives and operating practices to confirm AT&T procedures are followed. Provide actionable feedback and monitor progress against improvement plans.
• Cross-Functional Collaboration: Work with sales, operations, marketing, training, compliance, and other stakeholders to resolve barriers, improve execution, and deliver business objectives.

Job Contribution:

A mid-level sales professional with comprehensive knowledge of sales principles, channel management, products, services, and operational execution. Manages mid-size to large, complex sales initiatives with moderate supervision and is accountable for assigned revenue, performance, or territory objectives. Uses advanced data analysis, creative problem-solving, and sound judgment to identify opportunities and address performance gaps. Leads presentations, influences internal and external stakeholders, manages multiple priorities, and mentors less-experienced peers. More senior positions at this level may carry higher sales targets, broader geographic or functional scope, and increased complexity.2

Supervisor

No

Education/Experience

Bachelor’s degree (BS/BA) desired. Five or more years of sales, sales operations, channel management, or related experience preferred. Experience with project execution, go-to-market initiatives, performance analytics, training, quality assurance, or compliance is beneficial.

Our Senior Account Manager NDS Sales jobs earn between $77,400.00 - $116,200.00 + commission $41,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location

Kirkwood, Missouri

Salary Range

$77,400.00 - $116,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.