Senior Account Manager - Contract and Payer Relations - Finance

Mayo Foundation for Medical Education and Research; Rochester (MN); Remote; USD 105,000 - 148,000; Full time

Job summary

Mayo Clinic is seeking a representative for Contracting and Payer Relations. This remote position seeks a candidate with strong organizational and communication skills, responsible for managing client relationships and satisfaction in the healthcare sector. Applicants should have relevant experience and a desired degree in the applicable fields.

Benefits

Medical coverage options

Dental and vision coverage

Retirement package

Qualifications

• 8 years’ experience in healthcare business environment preferred.
• Master’s degree plus 4 years’ experience is acceptable.
• Excellent oral and written communication skills.

Responsibilities

• Serve as primary representative and liaison for corporate clients.
• Develop and maintain client relationships and satisfaction.
• Manage time and priorities across key clients.

Skills

Organizational skills

Project management

Human relations

Communication

Education

Bachelor's degree

Master’s degree

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation andcomprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Responsible for serving as the primary representative and liaison for select key Contracting and Payer Relations corporate clients of Mayo Clinic, developing and maintaining favorable relationships that meet the strategic objectives of both our client and our department. This position is responsible for developing annual client renewal and retention strategies, cross-selling and up-selling opportunities, and achieving long-term key client satisfaction and increasing relationship yield/growth. Must be familiar with a variety of health care, health insurance, and health promotion concepts and trends. Must be able to represent Mayo Clinic and an array of Mayo Clinic Contracting and Payer Relations products and services focused on Mayo Clinic’s Complex Care Program as well as other Mayo Clinic programs and tools. Must be able to work with complex large accounts and all levels of key decision-makers both externally and internally to meet client and department needs. Must be able to effectively manage time and priorities across a growing stable of select key clients both regional and national including health insurance companies, third party administrators, employers, member organizations, brokers and agents and other health benefit consultants.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

Bachelor's degree required, preferably in Business Administration, Sales, Marketing, Management, Healthcare, Human Resources or Benefits preferred; plus eight years’ experience in healthcare business environment, corporate account management, client service, or sales within the health care, health promotion, or health insurance industry preferred. Or a Master’s degree preferred, preferably in Business Administration, Sales, Marketing, Management, Healthcare, Human Resources or Benefits preferred; plus four years’ experience in healthcare business environment, corporate account management, client service, or sales within the health care, health promotion, or health insurance industry preferred.

Strong organizational and project management skills. Excellent human relations skills to interact effectively with high level contacts within and outside of the organization. Excellent oral and written communication skills to effectively facilitate meetings, deliver presentations, craft proposals, and communicate clearly and succinctly. Tact and sensitivity to handle challenging issues with high revenue clients with diplomacy and consistency.

Exemption Status

Exempt

Compensation Detail

$105,352.00 - $147,472.00 / year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, business hours of 8:00 am - 5:00 pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the'EOE is the Law'. Mayo Clinic participates inE-Verifyand may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Oneida Her