Senior Account Manager - Commercial-Hybrid

Bighornlaw; Allentown (Lehigh County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading insurance agency in Allentown, PA, is seeking a Senior Account Manager to provide exceptional service to a diverse portfolio of clients. This role offers a collaborative work environment and opportunities for personal and professional growth. The ideal candidate will have extensive experience in account management and strong communication skills. Join us to excel in a dynamic industry and enjoy a comprehensive benefits package, including a 401(k) and vacation time.

Benefits

401(k)

Vacation/Sick Time

Qualifications

• Minimum 5 years in a Commercial Lines account management position.
• Experience in Transportation, Construction, and Hospitality insurance preferred.

Responsibilities

• Oversees servicing of a designated book of business.
• Engages in client meetings to manage insured expectations.
• Recommends enhancements to processes, products, and policies.

Skills

Communication

Client Management

Education

Pennsylvania Property & Casualty License

Tools

Microsoft 365

Applied Epic

Job description

Miers Insurance • Allentown , PA , US

Posted a month ago

Description

Miers Insurance in Allentown, PA, is seeking an experienced Senior Account Manager to join our dedicated team. As a key player in our agency, you will have the opportunity to work with a diverse portfolio of clients, providing top-notch service and tailored insurance solutions. Our company prides itself on fostering a collaborative and supportive environment where employees are encouraged to grow personally and professionally.

With a competitive salary commensurate with experience, this role offers the chance to excel in a dynamic industry while being part of a team that values integrity and excellence. Join Miers Insurance and be part of a rewarding journey in the insurance world.

Miers provides an excellent benefits package, including a 401(k) and vacation/sick time. We are also an ESOP company!

Compensation- Commensurate with experience

Responsibilities

• Oversees the servicing of a designated book of business as relating to day-to-day client needs, marketing, claims, and administration
• Engages in client meetings to manage insured expectations for upcoming renewals
• Researches issues’ root cause, implements, and resolves policy-related issues
• Recommends potential enhancements or improvements to processes, products, and/or policies
• Follow the workflow process for policy changes, policies, endorsements, and audits on their assigned accounts
• Liason on a scheduled basis with the Claims Manager on larger, open claims for better communication within the team and with clients

Qualifications

• Must hold an active Pennsylvania Property & Casualty License
• Must have a minimum of 5 years in a Commercial Lines account management position
• Experience in the Transportation, Construction, and Hospitality insurance market segment preferred
• Must have strong verbal and written communication skills
• Must be able to visit clients as needed
• Designation preferred, but not required
• Must be well-versed in Microsoft 365 products
• Strong working knowledge of Applied Epic preferred