Senior Account Manager

Humana; United States; On-site; USD 86,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement savings plan

Paid time off

Disability & life insurance

Job summary

Humana, Inc. seeks a Senior Account Manager to lead enterprise brand development and campaigns from strategy to execution. You’ll work with internal agency teams and external partners to drive measurable marketing results across channels, ensuring consistency with brand strategy.

The role requires collaboration in a hybrid, U.S.-based setup with periodic in-office engagement and potential travel. Strong presentation skills and a data-driven mindset are essential to influence leadership decisions.

Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising or relevant field.
• 4+ years of advertising or internal agency experience.
• Collaborative, hybrid or remote team experience.
• Ability to present to senior leadership and influence decisions.
• Experience leading enterprise brand development and launches with consistency and scale.

Responsibilities

• Lead development and execution for a diverse brand portfolio across all media channels.
• Foster cross-functional partnerships with internal and external teams.
• Oversee customer-centric campaign strategies and milestones.
• Apply performance marketing insights to deliver impactful creative solutions.
• Ensure work aligns with brand strategy, objectives and budget.
• Collaborate with team to deliver on-strategy, on-time, and within budget.

Skills

Brand development

Cross-functional collaboration

Campaign strategy

Performance marketing

Executive presentation

Education

Bachelor's degree in Marketing/Advertising/Communications

Tools

Lucid

Job description

Become a part of our caring community

the company is transforming its marketing organization to better attract and engage members through data-driven, technology-enabled, personalized communications. As the company’s in-house agency, the Creative and Content organization is a dedicated creative collective that supports the business and brand by creating meaning, shaping choice, and inspiring change through brand expression.As part of the Account team within Marketing’s Creative and Content organization, the Senior Account Manager plays a pivotal role in advancing enterprise creative excellence and driving business value through integrated marketing campaigns. This role leads content and creative strategy across brand systems, translating business objectives and audience insights into compelling campaign strategies that deliver measurable results.

Key Role Functions

• Lead the development and execution for a diverse brand portfolio, including acquisition and engagement marketing initiatives across all media channels

• Foster strong, cross-functional partnerships with internal agency teams, marketing colleagues, and external agencies

• Oversee customer-centric campaign strategies and guide conceptual milestones

• Utilize performance marketing expertise and research insights to deliver impactful creative solutions

• Leverage business, industry, and competitive knowledge to generate innovative ideas supporting strategic business and marketing growth

• Ensure all work aligns with brand and business strategies, maintaining quality and integrity in execution

• Collaborate consistently with team members throughout the work process to deliver creative solutions that are on strategy, on time, and within budget

• Ensure work aligns with brand and campaign strategy, client objective and help maintain consistency across campaigns, channels and audience touchpoints

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising or relevant field

• 4+ years of advertising or internal agency experience

• Demonstrated ability to generate solutions with measurable results

• Experience working in collaborative, hybrid or remote team environments

• Capable of presenting to senior leadership and influencing decision makers

• Proven experience working in fast-paced, cross-functional and highly matrixed environments

• Demonstrated ability to lead enterprise brand development and launches while ensuring consistency, scalability and optimization

Preferred Qualifications

• Master's Degree
• Familiarity with Agile workflows and team structures

• Experience with collaboration and diagramming tools (e.g., Lucid)

Additional Information

• Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL

• Periodic in-office work may be required to support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by the company may not be sufficient for business needs. the company reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to the company's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$86,300 - $118,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "the company"), offers medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-16-2026

About us

About the company: the company Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our the company insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atthe company.comand atCenterWell.com.Equal Opportunity EmployerIt is the policy of the company not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of the company to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.