Senior Account Manager

Integer; United States; Hybrid; USD 149,000 - 218,000; Full time

Job summary

Integer Holdings Corporation is seeking an experienced Account Manager to increase revenue and profitability across assigned accounts. You will retain existing revenue, identify and close new opportunities, and strengthen relationships with key decision makers while aligning with product category strategies. Travel ~50% and field-based in the U.S.

are required. You will collaborate with Customer Success and Applications Engineering teams to optimize outcomes, deliver value, and drive long-term

Qualifications

• Bachelor’s degree in business, marketing or related discipline.
• Minimum 5 years in medical device industry or related business-to-business sales.
• Proven track record in sales and territory management with strong prospecting.
• Experience selling components/sub-assembly/finished goods in technical solutions environment.

Responsibilities

• Adheres to company values and safety/quality requirements including QMS and FDA regs.
• Drives revenue and growth pipeline for assigned accounts; identifies new opportunities.
• Implements a value-based selling process to maximize price and profitability.
• Develops and implements account and territory plans aligned with strategies.
• Meets/exceeds sales goals for defined territory and prioritizes opportunities.

Skills

Account management

Sales

Medical devices

Strategic planning

Relationship building

Negotiation

Forecasting

Education

Bachelor’s degree in Business/Marketing or related

Tools

CRM systems

MS Office

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

The primary purpose of this position is to increase revenue and profitability of identified accounts. This includes the retention of existing revenues as well as identifying, qualifying and closing new business for incremental revenue realization to enhance the reputation and business relationship between customer and the company.

Accountabilities & Responsibilities:

• Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Drives revenue and future growth pipeline of assigned accounts; identifies and acquires new opportunities while growing and preserving business within existing accounts.
• Implements a value-based selling process to increase commercial success while maximizing price and profitability.
• Develops and implements account and territory plan(s) in alignment with broader account and product category strategies; collaborates with other Account Managers to ensure cohesive customer approaches and coverage.
• Accountable for meeting/exceeding sales goals for defined territory, including revenue growth, identifying and prioritizing opportunities, securing resources, executing sales strategies and pull-through tactics to met planned and company objectives.
• Responsible for identifying, engaging and maintaining relationships with key influencers/decision makers through active customer involvement. Primary call points are Customer Directors and Managers.
• Keeps informed on new products, services, and other general information of interest to customers, through successful completion of Sales Training, shop floor experience, local training, and self-study.
• Stays informed of customer business opportunities, account changes, current conditions, future prospects, active measurements, and competitive landscape to protect and grow revenue.
• Works closely with Customer Success Team to define and track customer key performance indicators (KPIs) and helps to ensure service levels for assigned accounts are met.
• Works closely with Applications Engineering Team to support commercial opportunities and/or resolve customer design, technical or engineering challenges timely.
• Provides input and adheres to critical commercial processes to enhance effectiveness and efficiency, metrics & KPIs, and business review cadence within commercial team.
• Performs account business reviews with Integer’s leadership team.
• Continually develops knowledge related to company strategy and capability, including customer and industry trends.
• Responsible for maintaining expenses within budget.
• Responsible for generating required reporting.
• Performs other duties as required.

Education & Experience:

Minimum Education: Bachelor’s Degree in Business, Marketing or related discipline.

Minimum Experience: 5 years in medical device industry, or related business to business sales experience.

• Proven successful track record in sales and territory management, with a strong prospecting component
• Proven experience in selling components, sub-assembly and/or finished goods in technical solutions selling environment
• Completion of formal sales training program(s) a plus

Knowledge & Skills:

• Deep understanding of medical device and/or contract manufacturing industry
• Strength in sales call planning/execution and sales opportunity development
• Effectively call on mid-level management of major OEM medical manufacturers and across multiple functions (Operations, Engineering, Marketing)
• Analyze, understand and effectively communicate technical material
• Assess financial impact of deals and opportunities

Values and Leadership Competencies:

• Teamwork: Proven ability to work collaboratively with and influence peers and management
• Align Stakeholders: address potential resolutions to customers and internal stakeholders and find ways to partner to move work forward
• Prioritize Focus: Ability to translate strategy into tactical implementation and motivate others to execute on the strategy

Personal/Professional Competencies:

• Communication: Strong interpersonal, presentation and organizational skills
• Time/Project Management: Effectively manage multiple, significant activities and respond to changing priorities with minimum disruption
• Self-directed: Disciplined, process focused approach to managing personal workload; ability to work without day to day supervision
• Work Ethic: high results oriented and high tolerance for ambiguity
• Problem Solver: Able to drive problem resolution in challenging situations
• Computer skills: Proficiency in Outlook, Excel, Word, PowerPoint and all web-based applications

Other:

• Individual contributor; no direct reports
• Field-based position with home or Integer facility-based office
• Travel: Approximately 50%

Salary Range:

148,500-217,800

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy.

We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high-quality products and solutions. The company's brands include Greatbatch Medical® and Lake Region Medical®.

Integer Holdings Corporation (Integer) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.

Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime veteran, campaign badge veteran, referred to collectively as Protected Veterans. It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.

Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons.

If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation.

For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington.

Thanks for your interest in working on our team!!