Senior Account Manager

SCIRIS; United States; On-site; USD 57,000 - 84,000; Full time

Job summary

Porterhouse Medical, part of SCIRIS, seeks a Senior Account Manager for our UK office to lead client services and manage key accounts in healthcare communications. You will work with healthcare professionals to develop high-quality medical communications solutions and maintain strong client partnerships in a fast-paced, creative environment.

Ideal candidates have 3+ years in client services in medical communications or pharma, a Bachelor’s degree, and proven leadership and account management

Qualifications

• Bachelor’s degree required with strong academic record.
• 3+ years in client services in medical communications or pharma.
• Proven track record in client/account management and growing business.
• Experience leading and developing a team in a multidisciplinary environment.
• Strong literacy and numeracy with attention to detail.

Responsibilities

• Collaborate with clients and healthcare professionals to translate needs into high-quality medical communications solutions.
• Drive projects forward and ensure timely completion while maintaining budgets and scope.
• Coordinate with internal Porterhouse Medical teams to prioritise work and deliver excellence.
• Develop relationships, identify opportunities for new business with existing accounts.
• Support new business initiatives, including pitches and presentations.

Skills

Client services

Account management

Leadership

Communication

Team development

Education

Bachelor’s degree (2:1 or higher)

Job description

Porterhouse Medical

Porterhouse Medical is a global insights and healthcare communications agency with a reputation for excellence. We work with some of the largest pharmaceutical companies in the world, helping them to connect with a global audience of healthcare professionals and patients, with a focus on improving people’s lives.

Our growing, expert team is the perfect blend of science and creativity. We have editors, strategists, medical writers, client services managers and designers, who all work closely together on a variety of projects to ensure they are completed to the highest standard for our clients.

Our core values, which form our Porterhouse PATH (Passion, Ambition, Togetherness and Humour), are built into our daily working lives and contribute to our culture and strong relationships.

Porterhouse Medical is part of SCIRIS, a global family of agencies delivering exceptional healthcare communications and consultancy services. SCIRIS connects best-in-class capabilities to achieve success across therapeutic categories and all phases of brand development through offering bespoke programmes in healthcare communications, health economics and outcomes research, creative and brand strategy, medical compliance, and insights.

Together we are united by our ability to deliver intelligent solutions, inspired by science.

Senior Account Manager (UK office) – job description

We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for trave

As a Senior Account Manager, your key responsibilities will include:

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Proactively driving projects forward and seeing them through to completion in a timelymanner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitchmeetings
• Training and developing Account Executives, and conducting performance reviews andappraisals

Desired background and skills

We are looking for the very best life sciences graduates in order to maintain our reputation as a
first-class medical communications agency delivering scientific programmes of the highestquality.

Specifically, we are looking for individuals with the following skills, attributes and qualifications:

• A bachelor’s degree (2:1 or higher) and a strong academic record
• At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong literacy and numeracy skills, and excellent attention to detail