Senior Account Manager

Ashfield MedComms, an Inizio Company; United States; Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Bonus plan

Health benefits

401k match

Paid time off

Family support

Job summary

Ashfield MedComms in the United States seeks a Senior Account Manager to lead strategic medical communications projects for pharmaceutical clients, serving as the primary client contact and coordinating multidisciplinary teams to ensure timely, compliant, and high‑quality delivery.

You will develop plans, manage budgets, nurture client relationships, and drive growth across medical affairs and publications, with flexible working options including remote, office, or hybrid arrangements.

Qualifications

• 5–7+ years in medical or healthcare communications.
• Experience managing pharmaceutical client accounts.
• Understand development of medical communications across medical affairs and publications.
• Experience leading multiple workstreams.
• Excellent communication, organization, problem-solving, and stakeholder management.
• Bachelor's degree in life sciences or related discipline.

Responsibilities

• Lead day-to-day on publications and medical affairs accounts as primary contact.
• Manage delivery of medical affairs and publications initiatives.
• Build strong client relationships with proactive guidance and exceptional service.
• Develop project plans, timelines, budgets, and financial performance.
• Partner with cross-functional teams to deliver high-quality, compliant solutions.
• Identify opportunities to expand existing accounts and support new business growth.
• Mentor and support junior team members and share best practices.

Skills

Account management

Client relationships

Budget & timelines

Communication

Stakeholder management

Education

Bachelor's degree in life sciences

Job description

About Ashfield MedComms

Ashfield MedComms is a global leader in the medical communications space with a portfolio of clients across medical affairs, publications and commercial. We are part of Inizio Medical, which also includes ApotheCom, Nucleus Global and MEDiSTRAVA. Our position as part of this international network gives us a key advantage over other agencies in terms of the scale of our reach and depth of our expertise.

About Ashfield MedComms

Ashfield MedComms is a global leader in the medical communications space with a portfolio of clients across medical affairs, publications and commercial. We are part of Inizio Medical, which also includes ApotheCom, Nucleus Global and MEDiSTRAVA. Our position as part of this international network gives us a key advantage over other agencies in terms of the scale of our reach and depth of our expertise. More broadly, Inizio Medical is part of Inizio, whose mission is to be THE strategic partner for health and life sciences companies. Unparalleled in scale and expertise, we connect a full suite of Advisory, Medical, Marketing/Communications, Patient and Stakeholder Engagement, and Biotech services to reimagine clients' challenges into opportunities.

About The Role

If you're an experienced healthcare communications professional with a passion for delivering impactful medical communications and building trusted client relationships, we'd love to hear from you.

As a Senior Account Manager, you'll lead the delivery of strategic medical communications projects for one or more pharmaceutical clients. Acting as the primary client contact, you'll oversee a broad range of projects from concept through execution, ensuring they're delivered on time, within budget, and to the highest quality standards. Working closely with scientific, creative, editorial, digital, meetings, and operational teams, you'll help clients achieve their communication objectives while driving account growth and long-term success.

At Ashfield MedComms, we offer flexible ways of working. Whether that's remotely, in the office, or a hybrid of both, empowering our people to work in the way that suits them best.

Here's What You'll Be Doing

• Lead the day-to-day on a mix of publications and medical affairs accounts, acting as the primary client contact.
• Manage the successful delivery of a broad range of medical affairs and publications initiatives, including meetings, congress activities, abstracts, manuscripts, scientific content, , training materials, and other multichannel communications.
• Build strong client relationships by providing proactive guidance, strategic support, and exceptional customer service.
• Develop and oversee project plans, timelines, budgets, and financial performance to ensure projects are delivered efficiently and profitably.
• Partner with cross-functional teams, including scientific services, editorial, creative, digital, meetings, and production, to deliver high-quality, compliant solutions.
• Identify opportunities to expand existing accounts, contribute to proposals and pitches, and support new business growth.
• Mentor and support junior team members while fostering collaboration and sharing best practices across the wider team.

About You

• 5–7+ years' experience in medical or healthcare communications, with experience managing pharmaceutical client accounts.
• Strong understanding of the pharmaceutical industry and the development of medical communications projects across medical affairs and publications.
• Experience managing a variety of project types and leading multiple workstreams simultaneously.
• Proven ability to manage client relationships, project budgets, timelines, and financial performance.
• Excellent communication, organization, problem-solving, and stakeholder management skills.
• Bachelor's degree in life sciences or a related discipline, or equivalent experience.
• A collaborative, proactive, and client-focused approach with a passion for delivering high-quality work.

Benefits

At Ashfield, compensation is more than just a base salary.

• We offer a comprehensive bonus plan and benefit programs including for medical, dental, and vision, a generous 401k match, vacation, sick and personal days.
• Generous company holiday plan and additional benefits for those building a family include access to enhanced fertility support, family support programs, as well as expanded paid leave for new parents, including personalized coaching support.

Our Pledge

We appreciate the importance of having a workforce that reflects the various communities in which we operate, and our goal is to create an inclusive environment where diverse employees want to work and where they can flourish.

Ashfield MedComms is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

Ashfield MedComms is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

Compensation

$85,000—$105,000 USD