Senior Account Manager

Foundation Risk Partners, Corp.; New Braintree (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Life insurance

Health, vision, dental

Job summary

Foundation Risk Partners, Corp. seeks a Senior Account Manager to oversee strategy, service, retention and growth of executive life and disability accounts.

You will work with Producers and internal teams to deliver exceptional client experiences while guiding the service team. You will manage complex employee benefits portfolios, develop enrollment and renewal strategies, and lead all phases of the client lifecycle from onboarding through ongoing management.

Qualifications

• 7+ years of employee benefits account management experience in brokerage/consulting/carrier.
• Experience managing complex, high-touch client relationships.
• Multi-life disability income experience preferred.
• Strong consultative, relationship-building, and problem-solving skills.
• Exceptional communication and presentation abilities.
• Proven leadership and team collaboration experience.
• Highly organized with the ability to manage multiple priorities.
• Advanced proficiency in benefits administration platforms.

Responsibilities

• Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
• Develop and execute enrollment, service, and renewal strategies aligning with client objectives.
• Lead all phases of the client lifecycle from onboarding through ongoing management.
• Ensure timely, accurate delivery of client communications, reports, and deliverables.
• Partner with Producers on client presentations, proposals, and growth initiatives.
• Mentor and support service team members while driving operational excellence.
• Maintain compliance, oversee client records, and leverage benefits systems.
• Stay current on industry trends, products, and market developments.

Skills

Senior relationship management

Client strategy & retention

Leadership & mentoring

Communication & presentation

Organizational skills

Benefits administration

Consultative selling

Tools

Microsoft Office

Job description

The Senior Account Manager serves as client-facing professional overseeing the strategy, service, retention, and growth of executive life and disability accounts. This role partners closely with Producers and internal teams to deliver exceptional client experiences while providing leadership and guidance to the service team.

Essential Functions:

• Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
• Develop and execute enrollment, service, and renewal strategies that align with client objectives.
• Lead all phases of the client lifecycle, from onboarding through ongoing account management.
• Ensure timely, accurate delivery of client communications, reports, and service deliverables.
• Partner with Producers on client presentations, proposals, and growth initiatives.
• Mentor and support service team members while helping drive operational excellence.
• Maintain compliance, oversee client records, and leverage enrollment and benefits administration systems.
• Stay current on industry trends, products, and market developments.

Qualifications:

• 7+ years of employee benefits account management experience within a brokerage, consulting, or carrier environment.
• Experience managing complex, high-touch client relationships.
• Multi-life disability income experience preferred.
• Strong consultative, relationship-building, and problem-solving skills.
• Exceptional communication and presentation abilities.
• Proven leadership and team collaboration experience.
• Highly organized with the ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office and benefits administration platforms.

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

• FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental.
• We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Foundation Risk Partners’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.