Senior Account Manager

Jobtailor; Griffin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Caterpillar in Texas is seeking an Account Manager to own and grow strategic customer and dealer relationships, aligning customer needs with execution capabilities. You will lead early engagement, gather requirements, and define project scope to drive commercial outcomes.

The role requires extensive relationship management experience, technical and commercial acumen, and the ability to travel up to 25% while maintaining office presence.

Qualifications

• Extensive experience in customer focus, relationship management, account management, and value selling.
• Technical, commercial and business acumen.
• Intuitive understanding of electrical and mechanical systems.
• Independent initiative and result-focused ownership.
• Clear, concise and action-oriented communication.
• Attention to detail and execution excellence.
• Extensive experience with diesel or natural gas genset applications, including enclosures, balance of plant, commissioning and system design for data centers.
• Ability to work a 5-day-a-week schedule in the office.
• Ability to travel up to 25%.
• Must not require or expect employer-tied visa sponsorship.
• Successful completion of a drug screen.

Responsibilities

• Own and grow strategic customer and dealer relationships
• Understand customer objectives, business drivers, and technical requirements
• Lead early engagement activities and opportunity development
• Gather requirements and define project scope
• Align customer needs with Caterpillar’s internal execution capabilities
• Coordinate internal resources to develop commercially sound proposals and execution strategies
• Communicate value, resolve issues, and advance opportunities through the sales execution process
• Monitor portfolio performance and market dynamics
• Identify risks, competitive threats, and growth opportunities
• Measure customer satisfaction and implement service improvements
• Collaborate with customers on large account activities
• Position Caterpillar as a trusted long-term partner

Skills

Customer focus

Relationship management

Value selling

Diesel or natural gas genset apps

Technical and commercial acumen

Job description

• Own and grow strategic customer and dealer relationships
• Understand customer objectives, business drivers, and technical requirements
• Lead early engagement activities and opportunity development
• Gather requirements and define project scope
• Align customer needs with Caterpillar’s internal execution capabilities
• Coordinate internal resources to develop commercially sound proposals and execution strategies
• Communicate value, resolve issues, and advance opportunities through the sales execution process
• Monitor portfolio performance and market dynamics
• Identify risks, competitive threats, and growth opportunities
• Measure customer satisfaction and implement service improvements
• Collaborate with customers on large account activities
• Position Caterpillar as a trusted long-term partner

Requirements

• Extensive experience in customer focus, relationship management, account management, and value selling
• Technical, commercial and business acumen
• Intuitive understanding of electrical and mechanical systems
• Independent initiative and result-focused ownership
• Clear, concise and action-oriented communication
• Attention to detail and execution excellence
• Extensive experience with diesel or natural gas genset applications, including enclosures, balance of plant, commissioning and system design for data centers
• Ability to work a 5-day-a-week schedule in the office
• Ability to travel up to 25%
• Must not require or expect employer-tied visa sponsorship
• Successful completion of a drug screen

Core Competencies

Demonstrates extensive experience in customer focus, relationship management, and value selling, with a strong understanding of electrical and mechanical systems. Capable of leading opportunity development and aligning customer needs with execution strategies while ensuring execution excellence.

Highest-signal resume keywords

• Customer Focus
• Relationship Management
• Value Selling
• Diesel or Natural Gas Genset Applications
• Technical and Commercial Acumen

Hard Skills

• Account Management
• Project Scope Definition
• System Design for Data Centers
• Commissioning
• Attention to Detail

Soft Skills

• Clear Communication
• Independent Initiative
• Result-Focused Ownership
• Action-Oriented Approach

Industry Keywords

• Electrical Systems
• Mechanical Systems
• Market Dynamics
• Customer Satisfaction
• Service Improvements