Senior Account Manager

JAGGAER; Germany (OH); Hybrid; USD 72,697 - 88,852; Full time

Benefits offered by this job

Flexible remote work arrangements

Opportunities for professional growth

Collaborative and inclusive culture

Job summary

JAGGAER is looking for a proactive Senior Account Manager to manage and grow strategically important clients in the DACH region. You will act as a Trusted Advisor, helping clients overcome complex procurement challenges.

This role involves managing key accounts, developing strategic plans, and ensuring client satisfaction with their operations using JAGGAER's solutions.

Applicants should have a degree, strong B2B sales experience, and fluency in German and English.

Qualifications

• Minimum 3 years of experience in B2B sales of complex solutions.
• Experience with business processes in procurement or supply chain.
• Willingness to travel approximately 20–30%.

Responsibilities

• Manage and expand key accounts, focusing on upselling and cross-selling.
• Develop strategic account plans in coordination with internal departments.
• Prepare decision-making proposals for management.
• Advise customers on supplier management and quality processes.
• Negotiate contracts and close sales.

Skills

B2B sales experience

Consulting skills

Analytical thinking

German language proficiency

English language proficiency

Education

Degree in business or engineering

Job description

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.

For more information, visit www.jaggaer.com

What We're Looking For

We are looking for a proactive Senior Account Manager to independently manage and grow our strategically important existing clients in the DACH region. In this role, you will act not as a traditional salesperson but as a Trusted Advisor who deeply understands the complex challenges our clients face. You will collaborate closely with them to develop sustainable solutions focused on supply chain management, quality assurance, and process optimization.

• Independently manage and expand key accounts (upselling, cross-selling, and new business development)
• Develop and implement strategic account plans in close coordination with internal departments
• Analyse customers’ business processes and prepare decision-making proposals for management and specialist departments
• Advise customers at eye level on topics such as supplier management, supply chain collaboration, and quality processes
• Take responsibility for the entire sales process — from proposal preparation and contract negotiation to successful closing
• Participate in tenders and represent the company at trade fairs, customer events, and industry conferences

Position Requirements

• Successfully completed a degree, ideally in business, engineering, or a related field
• At least 3 years of experience in B2B sales of complex solutions (SaaS/software or process-oriented services)
• Experience with business processes in procurement, supply chain, or quality assurance in industrial and manufacturing clients is an advantage
• Strong consulting skills rather than pure sales: You are able to strategically understand customer needs and translate them into viable solutions
• Analytical and strategic thinking combined with assertiveness and strong self-initiative
• Excellent written and spoken German and English skills
• Willingness to travel approximately 20–30%

What We Offer

• We offer an international and professional working environment with a collaborative and inclusive culture.
• You will benefit from flexible remote work arrangements that support different working styles and personal circumstances.
• We foster open communication, collaboration, and innovation while providing opportunities for professional growth and career development.

Compensation

To ensure transparency and fair hiring practices, the minimum salary for this position is: €70.000 gross per year.

The final offer will be determined based on objective, gender-neutral criteria such as relevant experience, skills, and job-related competencies.

We are committed to creating a fair, inclusive, and supportive workplace for all.

All employment decisions are based on objective and gender-neutral criteria.

We do not request or consider information about current or past compensation during the hiring process.

Our Values

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency - Openness Builds Trust

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together - with customers, teammates, and partners.

Entrepreneurial Spirit - Own It, Drive It, Make It

A customer-focused, problem-solving mindset is at the cornerstone of both organizational and personal growth.

Accountability - Thumbs In, Not Fingers Out

We take responsibility for ourselves before pointing elsewhere.

Metrics-Driven Results - Outcomes Over Activities

Data and evidence guide our decisions, help us correct course quickly, and ensure we are delivering meaningful impact.