Senior Account Manager

Zayo Group Holdings, Inc.; Florida; Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Retirement Plan

Paid time off & parental leave

Sales incentive plan

Job summary

Zayo Group Holdings, Inc. is seeking a Senior Account Manager to drive sales of Fiber, Transport, IP, SD-WAN and Security services within the Commercial Enterprise segment.

This role focuses on building strategic relationships, managing large, complex deals, and delivering tailored solutions to prospective and existing accounts in Florida and beyond. The ideal candidate will have a four-year degree and at least five years of enterprise sales experience, strong financial acumen, and a

Qualifications

• Bachelor’s degree or equivalent from four-year College; or equivalent experience.
• Minimum of five (5) years of sales experience managing large and transactional deals.
• Proven ability to build relationships.
• Strong financial acumen.
• Understand how to build a deal.
• Excellent communication skills, both verbal and written.
• Ability to travel as required by customers.
• Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
• Understand our network and proximity to key buildings in a market to drive on and near net sales.
• Understand local competitive dynamics and how to win highly competitive deals.
• Present proposals and manage customers through a strategic sales process.
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
• Apply knowledge of customers, industry, and services to achieve revenue objectives
• Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
• Manage high volume of work while maintaining a high degree of responsiveness
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Skills

Account management

Sales strategy

Relationship building

Financial acumen

Communication skills

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

MS Word

MS Excel

PowerPoint

Salesforce

Job description

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Our Senior Account Manager will support both existing as well as prospective accounts in need of Zayo fiber infrastructure services. The successful candidate will develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge and Security services to prospects and customers in the Zayo Commercial Enterprise Segment. The position is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities. The ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN and Security services with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Location

This remote work role will consider applicants that reside in the South Florida region (Miami/Fort Lauderdale/West Palm Beach/etc.)

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
• Understand our network and proximity to key buildings in a market to drive on and near net sales.
• Understand local competitive dynamics and how to win highly competitive deals.
• Present proposals and manage customers through a strategic sales process.
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
• Apply knowledge of customers, industry, and services to achieve revenue objectives
• Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
• Manage high volume of work while maintaining a high degree of responsiveness
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Qualifications

• Bachelor’s degree or equivalent from four-year College; or equivalent experience
• Minimum of five (5) years of sales experience managing large and transactional deals
• Proven ability to build relationships
• Strong financial acumen.
• Understand how to build a deal.
• Quick learner who collaborates well with others
• Excellent communication skills, both verbal and written.
• Exceptional customer service and relationship building/maintaining skills.
• Excellent time management and organizational skills.
• Ability to operate with high autonomy in a new or existing market
• A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
• Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
• High tolerance for ambiguity and can work successfully in a matrix management model
• Strong understanding of account management & the strategic selling process
• Effective problem solving and interpersonal skills
• Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
• General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
• Ability to travel as required by customers.
• In markets where there is a local office, we highly encourage regular local meetings with the sales, engineering, and ops teams.

Estimated Base Salary Range

Estimated Base Salary Range: $100,000 - $130,000 USD/annually.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave
• Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
• Sales roles may be eligible to participate in a sales incentive plan.
• Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

Equal Opportunity & Inclusion

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

Welcome Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

Biometric Data

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.

Why Join Us

Are You Ready to Think Big? At Zayo, we’re ambitious and authentic. Teamwork is how we get things done, whether it’s our focus on exceeding customer expectations or celebrating and growing our unique and dynamic culture. Our employees are driven and committed, with many options to connect and engage in our inclusive environment.