Senior Account Manager

Spectruss - Marketing and Advertising; Chattanooga (TN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health plan stipend

Performance bonus

Paid time off

Job summary

Spectruss, a boutique marketing and advertising agency in downtown Chattanooga, seeks a Senior Account Manager who will own client relationships and lead cross-functional teams to deliver outcomes. You’ll manage strategy translation into delivery, oversee timelines and budgets, and protect profitability while guiding a small, senior team of contractors.

Ideal candidates have 4+ years in agency account/project management, comfort presenting to owners and executives, and strong digital marketing

Qualifications

• 4+ years in account management or project management on the agency side.
• Proven track record owning multiple client relationships at once.
• Comfort in the room with business owners and executives, not just marketing coordinators.
• Strong working knowledge of digital marketing: paid media, SEO, web development, content, and analytics.
• Comfort with project management software (ClickUp preferred) and CRM platforms (GoHighLevel a plus).
• Excellent written and verbal communication, especially the ability to explain marketing work to non-marketers.
• Genuinely organized, not just detail-oriented on a resume.
• Willing to be in the office in downtown Chattanooga.

Responsibilities

• Own the client relationship for your book of engagements, including status calls, reporting, and escalations
• Own project timelines, deliverables, and budgets end to end
• Translate strategy into executable plans and hold the team to them
• Coordinate designers, developers, videographers, and strategists to hit deadlines
• Run our project management system in ClickUp and keep it accurate enough to make decisions from
• Scope new work, flag scope creep early, and protect engagement profitability
• Identify growth opportunities within existing accounts and bring them forward
• Build and improve internal processes as we grow
• Prepare client-facing reporting and pull performance data from Google Ads, Meta, GA4, and Search Console
• Support new client onboarding from kickoff through first deliverables

Skills

Account management

Project management

Digital marketing

Communication

Organization

CRM platforms

ClickUp

Tools

ClickUp

GoHighLevel

CRM platforms

Job description

Spectruss | Chattanooga, TN | In-office | $70,000 to $80,000

About Spectruss

Spectruss is a high-end boutique marketing and advertising agency in downtown Chattanooga. We work with a small, select group of mid-market companies, and we take on the problems other agencies can't or won't solve.

We lead with Fractional CMO strategy. We sit at the table with ownership, diagnose what's actually broken in a company's growth engine, and build the plan. Clients can then have us execute against that plan across advertising, AI search and SEO, website development, and content and campaign production, or we can direct their internal team.

We operate on a one-client-per-industry-per-market basis. That means we never compete against our own work, and it means every engagement is deep rather than transactional. We have been doing this since 2012 and have managed more than $25M in ad spend.

This is a small, senior team + contractors. There is no middle management to hide behind and no bureaucracy to slow you down.

Senior Account Manager

About Spectruss

Spectruss is a high-end boutique marketing and advertising agency in downtown Chattanooga. We work with a small, select group of mid-market companies, and we take on the problems other agencies can't or won't solve.

We lead with Fractional CMO strategy. We sit at the table with ownership, diagnose what's actually broken in a company's growth engine, and build the plan. Clients can then have us execute against that plan across advertising, AI search and SEO, website development, and content and campaign production, or we can direct their internal team.

We operate on a one-client-per-industry-per-market basis. That means we never compete against our own work, and it means every engagement is deep rather than transactional. We have been doing this since 2012 and have managed more than $25M in ad spend.

This is a small, senior team + contractors. There is no middle management to hide behind and no bureaucracy to slow you down.

The Role

This role combines account management and project management. You will own the client relationship and the execution behind it: keeping strategy moving into delivery, keeping clients informed, and keeping the internal team unblocked. You are the person who makes sure nothing falls through the cracks.

This is not a coordinator seat. We are looking for someone who has already owned client relationships, already managed creative and technical teams, and already had the hard conversations about scope, budget, and timelines.

What You Will Do

• Own the client relationship for your book of engagements, including status calls, reporting, and escalations
• Own project timelines, deliverables, and budgets end to end
• Translate strategy into executable plans and hold the team to them
• Coordinate designers, developers, videographers, and strategists to hit deadlines
• Run our project management system in ClickUp and keep it accurate enough to make decisions from
• Scope new work, flag scope creep early, and protect engagement profitability
• Identify growth opportunities within existing accounts and bring them forward
• Build and improve internal processes as we grow
• Prepare client-facing reporting and pull performance data from Google Ads, Meta, GA4, and Search Console
• Support new client onboarding from kickoff through first deliverables
  

What We Are Looking For

• 4+ years in account management or project management on the agency side
• Proven track record owning multiple client relationships at once, not just their timelines
• Comfort in the room with business owners and executives, not just marketing coordinators
• Strong working knowledge of digital marketing: paid media, SEO, web development, content, and analytics
• Comfort with project management software (ClickUp preferred) and CRM platforms (GoHighLevel a plus)
• Excellent written and verbal communication, especially the ability to explain marketing work to non-marketers
• Genuinely organized, not just detail-oriented on a resume
• Willing to be in the office in downtown Chattanooga
  

Nice to Have

• Experience with GoHighLevel, WordPress, Google Ads, or Meta Business Suite
• Background in content production or video project management
• Familiarity with EOS or a similar operating system
  

Compensation and Benefits

• $70,000 to $80,000 base, depending on experience
• $300 per month toward the individual health plan of your choice
• Performance bonus structure
• Paid time off and paid holidays
• Office closed between Christmas and New Year, on top of your PTO
• Downtown Chattanooga office with a small, senior team and direct access to leadership
  

Spectruss is an equal opportunity employer.