Account Manager

Saltwater; Portsmouth (NH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental, vision, life, and STD

401(k) with 4% match

Paid holidays

Mental health and wellbeing support

Flexible Time Off

Sick leave and parental leave

Job summary

Saltwater is seeking an Account Manager in Portsmouth, NH for a hybrid role (2 days in office, 3 days remote). You will be the primary liaison between clients and internal teams, guiding integrated marketing initiatives to align with business goals and ensure on-time, on-budget delivery.

You will report to the Director of Account Management and collaborate with an Account Director to support AOR clients, manage budgets, and pursue growth opportunities across multiple disciplines including

Qualifications

• 3+ years in a marketing agency environment.
• Experience as Account Manager, Producer, or Project Manager.
• Experience managing large client accounts and complex engagements.
• Strong understanding of advertising (traditional and digital) and media plans.
• Experience working across multiple disciplines: creative, media, UX, development, digital marketing, and strategy.

Responsibilities

• Serve as the day-to-day point of contact for assigned clients.
• Translate client business goals into performance-driven marketing projects.
• Collaborate with internal teams to monitor performance and identify growth opportunities.
• Implement strategic marketing efforts to improve client performance and drive account growth.
• Develop and manage project timelines, scopes of work and deliverables.

Skills

Account management

Client relationships

Project management

Advertising knowledge

Cross-functional collaboration

Education

Bachelor's degree in advertising/marketing/communications

Tools

Workamajig

Asana

Slack

Trello

Notion

Figma

Job description

Open position in Portsmouth, NH; Hybrid work schedule; 2 days in the office, 3 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Overview

The Account Manager serves as the primary liaison between our clients and internal teams. This role is responsible for building strong client relationships, guiding integrated marketing initiatives, and ensuring projects are aligned with clients’ business objectives and delivered on time, on budget, and to the highest standard.You are a strategic relationship builder and data-driven problem solver — someone who thrives in a fast-paced agency environment and can confidently lead multiple workstreams at once.

You’ll report to the Director of Account Management and work closely with an Account Director who oversees the broader client relationship on assigned AOR (agency of record) clients.

Essential Duties And Responsibilities (Other Duties May Be Assigned)

• Serve as the day-to-day point of contact point for assigned clients
• Understand and deliver client business goals and objectives through performance-driven marketing projects and campaigns
• Demonstrate project impact to clients, collaborating with internal teams to monitor performance and identify valuable metrics / growth opportunities
• Collaborate with Account Director to implement strategic marketing efforts with the objective of improving Client performance, strengthening client relationships and seeking out account growth
• Partner with internal teams (project managers, creative, development, digital marketing) to develop and manage project timelines, scopes of work and deliverables
• Act as bridge between clients and internal teams - clearly communicating feedback, priorities and expectations
• Responsible for developing project estimates and scopes of work, managing project budgets and identifying opportunities for scope expansion and account growth
• Manage financial health, including accurate billing, profitability and revenue forecasting for assigned client accounts
• Foster a collaborative, solutions-oriented team environment
• Perform additional agency duties as assigned

Qualifications

• 3+ years in a marketing agency environment, with experience as an Account Manager,
• Producer, or Project Manager
• Experience in managing large accounts and navigating complex client engagements
• Strong understanding of advertising (traditional and digital), media plans, creative production, and emerging technologies
• Experience in working across multiple disciplines—creative, media, UX, development, digital marketing, and strategy
• Strong time management skills and thrive in dynamic environment with shifting priorities and deadlines
• Excellent communication and interpersonal skills—able to work with all personality types and keep the vibe calm and productive
• Familiarity with CMS platforms, rich media, and digital builds
• A sharp eye for detail and a high standard for quality control
• Knowledge of social, web, mobile, and marketing best practices

Nice To Have

• Experience in leveraging AI tools to streamline workflows
• Experience with tools like Workamajig, Asana, Slack, Trello, Notion, Figma, or Adobe Creative Suite.
• Knowledge of QA best practices and content management systems (CMS).

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred

Why Saltwater?

We’re not going to promise ping pong tables that nobody actually uses. What we will offer is interesting client work, a team that genuinely collaborates, and the chance to stay on the cutting edge of a field that’s evolving faster than ever. We invest in learning, celebrate wins, and when something doesn’t work, we figure out why and do better next time.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 2 days in the office, 3 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

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