Senior Account Manager

Jabil; Boston (MA); On-site; USD 100,000 - 180,000; Full time

Job summary

Jabil in Boston, MA, is seeking a results-driven sales professional to manage and expand a profitable customer portfolio. You will respond to inquiries, understand client needs, and coordinate with internal teams to deliver quality service and robust growth.

The role involves identifying new business opportunities, presenting at meetings, and maintaining accurate account plans. A strong customer focus and market awareness are essential.

Qualifications

• Maintain and grow a profitable customer portfolio through value-driven propositions.
• Understand customers' business requirements and provide tailored solutions.
• Respond to and follow up on sales inquiries with professional communication.
• Collaborate with internal teams to ensure quality of service and growth.
• Identify market trends and new business opportunities.

Responsibilities

• Attend and present at customer meetings representing the company.
• Liaise with global business units to maximize sales opportunities.
• Ensure all sales administration is completed accurately and timely.
• Maintain and update the customer database and account plans.
• Observe competitor activity and provide market intelligence.

Skills

Customer relationships

Sales proficiency

Market analysis

Account planning

Stakeholder liaison

Tools

CRM software

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Key Responsibilities & Accountabilities:

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods.
• Gain a clear understanding of customers' business requirements.
• Respond to and follow-up sales enquiries using appropriate methods.
• Procure product in accordance with customer requirements and Company guidelines.
• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
• Attend and present at customer meetings, representing the Company in a professional manner at all times.
• Identify and report market and customer trends.
• Identify and qualify new business opportunities.
• Present and promote the Company to prospective customers, representing the Company in a professional manner at all times.
• Observe competitor activity and gather intelligence.
• Liaise with global business units to maximize overall Company sales opportunities.
• Ensure all sales administration is completed to a high standard and in a timely manner.
• Maintain and update customer database.
• Conduct and report account planning strategies when required.
• Attend industry functions when required.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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