Senior Account Executive, IT Support Products

GoTo; United States; Remote; USD 101,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Tuition reimbursement

Thrive Wellness Program

ERGs and charitable matching

Job summary

GoTo is seeking a Senior Account Executive for IT Support Products (SaaS) to own a specified US territory from a remote location. You’ll expand existing accounts, renewals, and build net-new pipeline with your dedicated BDR, while coordinating with Sales Engineering, legal, and partners.

You’ll collaborate with cross-functional teams, travel occasionally for on-sites and events, and forecast accurately in Salesforce as part of a disciplined sales process that keeps the pipeline healthy and

Qualifications

• 3+ years of sales experience in B2B SaaS.
• Proven ability to prospect and uncover customer needs.
• Self-motivated with proactive communication.
• Experience using Salesforce with cross-functional teams.
• Ability to travel occasionally for on-sites and events.

Responsibilities

• Own assigned territory and drive it toward quota.
• Grow accounts via upsells and renewals alongside Renewals.
• Build net-new pipeline with dedicated BDR and outbound cadence.
• Coordinate with Sales Engineering, PMs, legal, and partners.
• Sell through value-added resellers and strategic partners.
• Plan, qualify, forecast, and keep Salesforce current.

Skills

Sales experience

B2B SaaS

Prospecting

Salesforce

Cross-functional

Job description

Whereyou’llwork:

Remote (US)

Sales at GoTo

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by usinginnovationand practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here,you’lluse creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shapeGoTo’sfuture.

Your Day to Day

As a Senior Account Executive, IT Support Products (SaaS), you would be working on:

• Territory ownership: Take over an assigned territory, including existing customers and in-progress opportunities, and manage it toward quota.
• Expansion and renewals: Grow existing accounts through upsells and upgrades, and protect revenue by partnering with the Renewals team, especially on at-risk renewals.
• New business: Build net-new pipeline with your dedicated BDR through weekly strategy sessions and a steady outbound prospecting rhythm.
• Collaboration: Bring the right people into every deal: Sales Engineering, project managers for proofs of concept, product, legal and contracts, and Regional Partner Managers.
• Partner selling: Work with value-added resellers and strategic partners to source and close business.
• Sales discipline: Plan your week with intent, qualify (and disqualify) quickly, forecast accurately, and keep Salesforce current.

What We’re Looking For

As a Senior Account Executive, IT Support Products (SaaS), your background will look like:

• 3+ years of sales experience, ideally in B2B SaaS. A strong sales track record matters more to us than an industry background.
• Proven ability to prospect and uncover customer needs through consultative discovery.
• Self-motivated, with clear, proactive communication across internal teams and a consistent, timely follow-up cadence with customers.
• Comfortable using Salesforce and working closely with BDR, Sales Engineering, and project management teams.
• Ability to travel occasionally for customer on-sites and 1–2 partner, product, or marketing events per quarter.

What We Offer

AtGoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here’s what you can expect as part of our team:

• Comprehensive health benefits
• Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
• Tuition reimbursement and access to instructor-led and on-demand learning and development programs
• The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
• Employee-led communities and programs, including Employee Resource Groups (ERGs),GoToGives, and charitable matching

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn’t just something we talk about - it’s part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.

Annual OTE [Base + Commissions Target] Range: $100,800.00-$136,200.00

The above shows our ranges from minimum to maximum and is displayed in the full-time equivalent amount_. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits_.