Senior Account Executive, Crisis & Issues Strategy

Adelphi Group; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Golin Ketchum is seeking a Senior Account Executive, Issues & Crisis to join our Corporate Reputation team in an on-site capacity in the US. You will build crisis plans, run simulations, and counsel clients through real-time issues as part of a fast-paced agency environment.

With a history rooted in Omnicom and a commitment to client service, you will manage budgets, lead cross-functional teams, and contribute to high-impact campaigns for diverse clients while collaborating with senior

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred.
• Three to five years of experience in public relations agency or similar position.
• Ability to work in a multi-faceted, fast-paced environment.

Responsibilities

• Build understanding of the clients’ business and their competitive environments.
• Actively participate in the development of account plans/ideas.
• Demonstrate knowledge of client media monitoring process and review daily.
• Develop written materials: standby statements, Q&A, issues analyses, position papers, client correspondence, and reports.
• Independently implement defined crisis preparedness projects.
• Counsel clients through issues management and crisis response situations.
• Day-to-day client contact with written and direct counsel on basic issues, involving senior counsel as needed.
• Foster client-agency relationships to build trust and value.
• Delegate and involve junior staff to facilitate teamwork.
• Take lead responsibility for budget management and client billing/administration.
• Review financial reports and budgets with the financial manager.
• Develop understanding of research methods; coordinate resources for research projects.
• Assist senior management in proposals and new business opportunities.

Skills

Crisis communication

Client counseling

Media monitoring

Budget management

Education

Bachelor’s degree in Communications, PR, Journalism, English, Marketing or related field

Job description

Golin Ketchum is seeking a Senior Account Executive, Issues & Crisis to join our Corporate Reputation team in an on-site capacity in the US. You will build crisis plans, run simulations, and counsel clients through real-time issues as part of a fast-paced agency environment.

With a history rooted in Omnicom and a commitment to client service, you will manage budgets, lead cross-functional teams, and contribute to high-impact campaigns for diverse clients while collaborating with senior