Senior Account Executive

CompassMSP; West Hartford (CT); Remote; USD 50,000; Full time

Job summary

A leading company in IT Services is seeking a Senior Account Executive to drive new client acquisition and manage high-value accounts. This full-time role involves strategic planning and relationship management to ensure sustained growth and client satisfaction. Candidates should possess significant experience in sales and account management, ideally in the MSP or IT services sector.

Qualifications

• Proven track record in achieving sales quotas and revenue growth.
• High business and technical acumen to translate services into value.
• Strong relationship-building skills with clients.

Responsibilities

• Hunt for new logos and manage strategic client relationships.
• Implement new client development strategies to achieve sales goals.
• Monitor client health and satisfaction, aligning goals.

Skills

Sales

Account Management

Client Success

Communication

Strategic Planning

Education

4–6 years in Sales or Account Management

Tools

ConnectWise

HubSpot

Salesforce

Job description

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Job Title: Senior Account Executive – Strategic Accounts (MSP)

Location: Northeast (remote) - CT or NY preferred

Reports To: Regional Sales Manager

Department: Sales & Client Success

Type: Full-Time | Exempt

Position Overview:

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities:

Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.

Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc. to develop pipeline from initial contact to close.

Serve as the primary relationship owner for a small portfolio of high-value accounts.

Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.

Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.

Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.

Serve as the client’s advocate across internal departments, ensuring consistent service quality.

Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.

Maintain detailed account plans and forecast pipeline accurately.

Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements:

4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).

Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.

High business and technical acumen with the ability to translate technical service into business value.

Excellent communication, presentation, and strategic planning skills.

Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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