Senior Account Executive

Relevate Health; Maineville (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

401K

Health, Dental & Vision

Job summary

Relevate Health is seeking a Senior Account Executive to manage day-to-day client relationships across major manufacturers in oncology, neurology, and more. You will lead status calls, drive projects from kickoff through delivery, and collaborate with strategists, PMs, creatives, and developers to ensure high-quality, on-time results.

The role emphasizes proactive communication, budget tracking, and coordinated MLR submissions, with a strong focus on building client trust while scaling

Qualifications

• Pharma or healthcare experience required.
• Demonstrated ability to manage day-to-day client communications, presentations, and account management responsibilities.
• Experience leading internal and client status meetings with minimal oversight.
• Proactive approach to building collaborative relationships with cross-functional teams and clients.
• Comfort managing multiple workstreams with attention to detail.
• Clear, concise written communication in emails, status reports, and meeting notes.
• Strong time management and organizational skills.
• Ability to adapt to different personalities and evolving processes.
• Primarily remote work with occasional in-office days within 40 miles of Relevate Health offices.

Responsibilities

• Serve as the principal day-to-day contact for assigned client accounts and manage communications.
• Lead internal and client status meetings; prepare agendas and summaries.
• Manage client projects from initiation to delivery, ensuring timeliness and quality.
• Oversee MLR reviews and submissions across client platforms.
• Cross-check content updates against client direction before delivery.
• Identify upcoming work and coordinate with PM to secure resources.
• Track project budgets and provide timely finance updates.
• Build strong relationships with internal teams and clients.
• Ensure projects stay on track and on time.
• Learn Relevate Health products and processes; apply day-to-day.
• Aim for billable utilization targets with manager guidance.

Skills

Pharma experience

Client management

Meeting leadership

Cross-functional collaboration

Time management

Written communication

Remote work adaptability

Travel readiness

Education

Bachelor's degree in Business/Marketing

Tools

Veeva/MLR submissions

Workfront

Microsoft Office Suite

Slack

Job description

Senior Account Executive | Relevate Health

WHO WE ARE

At Relevate Health, we believe every HCP communication should be genuinely relevant, and we've built a company of exceptional people around that purpose. We're healthcare marketing experts who work at the intersection of science, strategy, and creativity, delivering life-changing engagement across some of the most innovative channels in the industry: from email and websites to EHR integrations and HCP video games.

THE OPPORTUNITY

As a Senior Account Executive on our Client Service team, you'll be the day-to-day heartbeat of some of our most exciting accounts, including two of the largest manufacturers in our portfolio, spanning therapeutic areas like oncology, neurology, cardiovascular, women's health, hematology, rare disease, and dermatology.

You'll own the daily flow of client work: leading status calls, managing projects from kickoff through delivery, and serving as the connective tissue between your clients and a talented cross‑functional team of strategists, project managers, creatives, and developers. You'll get exposure to a wide range of cutting‑edge deliverables: promotional and educational materials designed for HCPs, including digital ads, emails, websites, videos, and video games. No two days look the same, and the opportunity to grow your responsibility as you ramp is very real.

WHAT YOU'LL DO

• Serve as the principal day-to-day contact for assigned client accounts, managing all communications with professionalism and clarity
• Lead internal and client status meetings; develop and distribute agendas and meeting summaries with minimal oversight
• Manage client projects from initiation through completion, ensuring timely, high-quality delivery at every stage
• Own and prepare for medical, regulatory, and legal (MLR) review processes and manage submissions through client platforms
• Cross-check team content updates against client direction and ensure alignment before delivery
• Proactively identify upcoming work and partner with project management to secure the right resources
• Track project budgets, prepare finance reports, and share timely updates with your team
• Build strong, collaborative relationships with internal team members and excellent rapport with clients
• Follow through on action items across client and internal teams to keep projects on track and on time
• Learn and apply Relevate Health's product offerings, processes, and systems in your day-to-day work
• Work toward billable and utilization goals in partnership with your manager

WHAT WE'RE LOOKING FOR

Must-Haves

• Pharma or healthcare experience. This is required.
• Demonstrated ability to manage day-to-day client communications, presentations, and account management responsibilities
• Experience leading internal and client status meetings with minimal oversight
• Proactive approach to building collaborative relationships with cross-functional teams and clients
• Comfort managing multiple workstreams simultaneously with strong attention to detail
• Clear, concise written communication skills: emails, status reports, and meeting notes you'd be proud to send
• Strong time management and organizational skills
• Ability to adapt to different personalities, working styles, and evolving processes
• Comfortable working primarily remote, with up to 6 days/month in-office if within 40 miles of a Relevate Health office (Dallas, Boston, Cincinnati, or New Jersey). Exception: June through August

Big Pluses

• Agency experience
• Veeva/MLR submissions experience
• Familiarity with Workfront or a similar project management platform
• Experience preparing and sharing campaign metrics reports with clients
• Project management mindset: able to track complex tasks across multiple projects within tight timelines
• Comfort with AI tools (for example, Copilot or Claude)
• Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint)
• Comfortable using Slack or similar messaging platforms for internal communication

Education

Bachelor's degree required, preferably in Business Administration or Marketing. 2 to 4 years of experience in an agency, healthcare, pharma, and/or digital environment preferred.

Occasional travel may be required (approximately 1 to 2 times per year).

WHY RELEVATE?

We offer more than a job. We offer a place to grow, do meaningful work, and feel genuinely supported doing it.

Our Culture & Values

Be a part of a compassionate, driven team that emphasizes open communication through our PACT Core Values: Pioneering, Accountable, Caring, and Transparent.

PACT Bonus Program

We put our money where our values are. Every month, we recognize colleagues who go above and beyond to exemplify our PACT Core Values with a monetary bonus ranging from $500 to $2,500. At Relevate, living our values doesn't go unnoticed.

Be a Part of Our FUN!

• Team Impact: Bringing our colleagues together to think outside the box and implement ingenious activities to involve, inspire, and facilitate positivity and caring.
• Team HOPE: Seeks out philanthropic opportunities so that we can proactively care, respect, help, serve, and grow.

Set Up for Success

A welcoming onboarding program with the focus on setting our new colleagues up for success from day one.

Competitive Pay & Top Benefits, Including:

• Unlimited PTO
• 401K
• Pet Insurance
• Health, Dental & Vision
• Employer-paid STD, LTD, Critical Illness, Accident, Hospital, and Life Insurance
• and more!

Relevate Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. If you require accommodation during the application process, please contact [e-mail].

FLSA Status: Exempt | Job Type: Full-Time