Senior Account Executive

Ten Feet Tall; Boston (MA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Ten Feet Tall in Boston seeks a Sr. Associate, Client Services to manage client relationships and project execution. You will be the day-to-day contact, coordinate timelines, briefs, and estimates, and ensure high-quality delivery across campaigns.

Ideal candidates have 3–6 years at an advertising/digital agency, strong digital advertising knowledge, and excellent communication skills. This role is hybrid, requiring in-office presence in Boston at least two days per week.

Qualifications

• 3–6 years of experience at an advertising/digital agency
• Experience managing clients and projects
• Detail-oriented and strong in account/project management
• Strong digital and media advertising knowledge
• Excellent communication and presentation skills
• Proficient with MS Office and PM tools

Responsibilities

• Be the day-to-day client contact on projects and campaigns
• Lead kickoff and execution with clients and internal teams
• Review communications for quality standards
• Support brand/creative strategy development and planning
• Prepare and manage client estimates/SOWs and assist budgeting
• Support business development and marketing activities

Skills

Agency experience

Digital advertising knowledge

Communication & presentation

Detail orientation

Account management

Education

Bachelor’s degree in marketing/communications/business

Tools

Teams

SharePoint

Word

PowerPoint

Excel

Hubspot

Tableau

Google Analytics

Workamajig Platinum

Job description

POSITION: Sr. Associate, Client Services

STATUS: Exempt; hybrid

More than an advertising agency, we are a full-service branding, marketing and communications shop located in the heart of Historic Boston, with a 40-year history of igniting brand pride to inspire people and drive performance.

We are looking to expand our team with a digitally savvy Sr. Associate on our Client Services team. The ideal candidate must have 3-6 years of experience working at an advertising/digital agency and managing clients and projects. You must be detail-oriented and love account and project management…but also love to think! You’ll be essential to the successful execution of projects and campaigns on behalf of your clients.

Core Job Responsibilities:

• Being the day-to-day client contact on projects and campaigns
• Ensuring the successful kickoff and execution of projects with clients and internally, including initiating Creative Briefs, Action Requests, and timelines
• Reviewing all communication and materials prepared for clients prior to release, leveraging your critical eye to maintain the agency’s quality standards
• Facilitating the brand/message/creative strategy development process, as well as the campaign, media and communications planning process
• Preparing and proactively managing client estimates/SOWs, and participating in the billing, budget management, and forecasting process
• Supporting Ten Feet Tall's business development and marketing activities

Qualifications:

• Bachelor’s degree in marketing, communications, business, or a related field
• Experience working at an advertising, branding, marketing or digital agency is required (a minimum of 3 years of agency-side experience).
• Strong digital and media advertising knowledge essential
• Strong communication and presentation skills
• Command of math and commitment to accuracy
• Experience with project management tools and platforms including Teams, SharePoint, Word, PowerPoint and Excel required
• Knowledge of Hubspot, Tableau, Google Analytics and Workamajig Platinum a plus
• Healthcare, banking and/or real estate experience highly preferred
• Organized, self-motivated, reliable, accountable and proactive – whether working onsite or remotely
• Ability to work with leadership and cross-functionally in a dynamic team environment
• Ability and desire to think beyond tasks to connect the dots to the bigger picture
• Ability to solve problems and use discretion and judgment to arrive at the best path forward
• Commitment to guiding and delighting clients and taking pride in the work
• Authentic curiosity to continuing to learn and grow and to push yourself beyond your comfort zone
• Ability to be in the Boston office a minimum of two days a week and to come in as needed for meetings beyond those days