Senior Account Director

Feathr, Inc.; Orlando (FL); Remote; USD 90,000 - 180,000; Full time

Job summary

Feathr, a leading nonprofit marketing platform, seeks a Senior Account Director to help nonprofits succeed. In this remote role, you will manage sales processes, build relationships with clients, and work towards achieving their missions. Ideal candidates will have a strong sales background and a passion for helping others.

Benefits

Full vision and dental, 99% health insurance

Flexible Work Schedule

Unlimited sick time

Vacation Time

Extended Summr + Wintr Breaks

Parental Leave

Wellness Reimbursement Credit

Home Office Stipend

Professional Development Budget

Team hangouts and events

Qualifications

• 3+ years sales experience in quota-carrying new business role.
• Proven track record of top-performance and diligent pipeline management.
• Experience driving value-based urgency to close deals.

Responsibilities

• Guide nonprofits through the buying process from demo to proposal to close.
• Prep for new demos + closing calls, leading those calls.
• Report to the Associate Director of Sales for proposal preparation.

Skills

Customer-focused

Coachable

Excellent communication

Emotional intelligence

Education

Experience in sales

Tools

Salesforce

Job description

Your Company:

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.

But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience.

Senior Account Director

Compensation: $90,000 base, $180,000 OTE
Benefits: Health, dental, vision, Summr and Wintr breaks, paid vacation + Unlimited sick time

Your Work:

Sr. Account Directors at Feathr are proven salespeople who love helping prospects solve problems and crush quota consistently. Feathr’s mission is to help Nonprofits do their best marketing so they can do the most Good. Our customers are medium to large nonprofits working to end slavery, save sea turtles, and improve local communities across the globe. We “help” the “helpers” by providing the world’s best digital marketing platform designed for nonprofits.

This is a quota-carrying sales role focused on new business. Your task is to care sincerely about their mission, fundraising, and marketing goals in order to help them decide which version of Feathr’s software will empower them to do the most Good.

Our segment is mission-driven and digitally aspirational… you will need to establish tangible trust with your buyer and paint a clear picture of what life with our marketing platform will mean for their team and mission.

Your Experience:

• 3+ years sales experience in quota-carrying new business role

• Proven track record of top-performance and diligent pipeline management.

• Sold new technology/services to more traditional customer segments.

• Experience driving value-based urgency to close deals with an average 45-60 day sales cycle

Your Qualities:

• Customer-focused -- desire to sell a product that brings honest value to your customers and their team. You do what's right by your customers.

• Coachable - self-improvement expert that understands you must apply feedback to grow.

• Passionate -- You love sales! Whatever your motivation and driving force, your energy and smile is contagious.

• Excellent communication and active listening -- listen fully to your audience and respond thoughtfully.

• Hungry - consistent drive to achieve goals and maximize your income.

• Authentic - we want you to be yourself and our customers do, too!

• Humble - we need you to take your work seriously, not yourself.

• Diligent - consistently exhibit disciplined care for your work and assigned goals

• Curious - see the value of research and knowledge. The why matters.

• Emotional intelligence - empathize with others and don’t require verbal communication to understand what your audience may be thinking or feeling.

Your Day:

• Guide nonprofits through the buying process from demo to proposal to close. Most of that guidance is provided to executive directors, senior marketers and fundraisers via zoom calls, phone calls and written follow-up.

• Prep for new demos + closing calls, leading those calls, executing personalized follow up, pipeline management within Salesforce and sharpening your skill sets with fellow Flock members.

• Report to the Associate Director of Sales who will help prepare your proposals, close deals and refine your skill-sets with monthly coaching sessions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Compensation:

Starting salary for this position is $90,000 annually depending on experience and credentials, with the potential to earn an additional $90,000 in commission.

In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated Professional Customer Success team.

Location:

This position is remote for candidates located within the United States, with preference given to those who reside in the Eastern or Central time zones. There is also an option to work from our headquarters in Gainesville, FL. If you aren’t familiar, Gainesville is a hip, mid-sized city with a highly innovative population and an attainable standard of living.

Interview Process:

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.

• HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-30 minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.

• Hiring Manager Interview- 45-60 minute virtual meeting with the Hiring Manager to answer role-specific questions and dive deeper into your background and experience.

• Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role.

• Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position. You will also utilize this time to review any questions related to your work assignment.

• Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.

  This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.

Interviewing at Feathr

We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.

We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.

Accommodations

If you require accommodations or assistance during the application or interview process due to a disability, please submit a request via this Candidate Reasonable Accommodation Request Form.

Benefits & Perks

We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time.

• Full vision and dental, 99% health insurance

• Flexible Work Schedule

• Unlimited sick time for when you need to take care of your physical or mental health

• Vacation Time

• Extended Summr + Wintr Breaks

• Parental Leave

• Wellness Reimbursement Credit

• Home Office Stipend

• Professional Development Budget

• Team hangouts and events

Culture:

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have.

• Practicality: Progress Over Perfection

• Ambition: When Feathr wins, We all win

• Candor: Better communication, Better results

• Trust: Assume the best, Share openly

• Service: We exist to fix

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty.

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.