Senior Access Control & CCTV Tech - Field Lead

Critical Edge; Memphis (TN); On-site; USD 50,000 - 61,000; Full time

Job summary

Critical Edge, Inc. in Memphis, TN is seeking a Level 3 Low Voltage Technician to join our growing field team. This experienced role works independently, mentors junior techs, and represents the company on-site with minimal supervision.

You will install and terminate IP camera systems, access control hardware, and intercoms, lead project execution, and travel regionally to job sites. Competitive hourly pay and growth path toward Lead Technician.

Qualifications

• 4+ years of hands-on low voltage/security systems installation.
• Experience with access control systems (Genetec, Software House, Lenel).
• IP camera systems and VMS familiarity; exposure to Genetec/Motorola/Hanwha/i-PRO is a plus.
• Solid understanding of structured cabling and basic networking.
• Ability to read construction drawings and schematics.
• Valid driver's license and regional travel willingness.
• Strong client-facing communication; mentoring junior techs is a plus.

Responsibilities

• Install and terminate IP camera systems, access control hardware, and intercom systems with minimal oversight.
• Lead the technical execution of assigned projects, coordinating with Lead Technician and Project Manager.
• Install and terminate access control hardware across single- and multi-door systems.
• Install and terminate camera systems from brands including Motorola, Hanwha, and i-PRO; support VMS commissioning.
• Pull, terminate, and test structured cabling (Cat6, fiber where required) to industry standards.
• Diagnose and resolve field issues—network, power, device failures—without escalation.
• Mentor Level 1 and 2 technicians on-site for quality and code compliance.
• Read architectural drawings; flag discrepancies before they become install problems.
• Maintain as-built documentation and commissioning records for each site.
• Represent Critical Edge professionally with facilities staff and IT contacts on-site.
• Travel to job sites across the service area; multi-day trips may be required.

Skills

Low voltage systems

Security installations

IP camera systems

VMS platforms

Reading drawings

Team mentoring

Client communication

Tools

Genetec

Motorola

Hanwha

i-PRO

Job description

Critical Edge, Inc. in Memphis, TN is seeking a Level 3 Low Voltage Technician to join our growing field team. This experienced role works independently, mentors junior techs, and represents the company on-site with minimal supervision.

You will install and terminate IP camera systems, access control hardware, and intercoms, lead project execution, and travel regionally to job sites. Competitive hourly pay and growth path toward Lead Technician.