Senior Academic Advisor

Washington State University; Pullman (WA); On-site; USD 61,000 - 67,000; Full time

Job summary

Washington State University’s Carson College of Business seeks a Senior Academic Advisor to lead academic advising and deliver student-centered support to current, prospective and incoming students. You will coordinate advising work, mentor staff, and drive process improvements to promote degree completion and student success.

Working with faculty and campus partners, you will advance advising excellence, contribute to orientation and retention initiatives, and help shape strategies for student

Qualifications

• Bachelor’s degree with four years of full-time academic advising experience (Master’s may substitute for one year).
• Knowledge of advising and counseling techniques and ability to support diverse student populations.
• Experience interacting with students, faculty and staff from varied backgrounds.
• Experience with academic/career advising and applying academic rules/regulations.
• Experience with student records systems (PeopleSoft, Banner).
• Proficiency with Microsoft Excel, Word, Outlook, Teams and Zoom.
• Excellent written and verbal communication skills.
• Willingness to work some weekends and after-hours.
• Experience leading and mentoring professional staff.

Responsibilities

• Provide leadership in academic advising for current, prospective and incoming students.
• Coordinate and support the work of advising staff and lead process improvements.
• Develop scalable advising practices and promote student engagement and success.
• Contribute to orientation, retention, persistence and graduation initiatives.
• Collaborate with faculty, staff and campus partners to advance the college’s mission.

Skills

Advising techniques

Student support

Diversity & inclusion

PeopleSoft/Banner

Microsoft Office

Communication

Team leadership

Education

Bachelor’s degree + 4 years advising

Master’s degree preferred

Tools

PeopleSoft

Banner

Excel

Word

Outlook

Teams

Zoom

Job description

Online applications must be received before 11:59pm on:

August 16, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1486-YN_ADMINPRO - Academic Coordinator/Advisor 3

Business Title:

Senior Academic Advisor

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As a Senior Academic Advisor within the Carson College of Business, you will provide leadership in academic advising while delivering comprehensive, student-centered support to current, prospective and incoming students. This role is responsible for managing complex advising functions, helping students identify and achieve their academic and career goals, navigate challenges, and successfully progress toward degree completion.

As a senior member of the advising team, this position serves as a trusted resource, mentor and strategic partner to advisor, with a particular focus on coordinating and supporting the work of established advising staff. The Senior Academic Advisor fosters advising excellence by leading process improvements, developing innovative and scalable advising practices, and modeling proactive, holistic approaches to student engagement and success.

The position also contributes to college-wide initiatives related to orientation, retention, persistence and graduation. Working closely with faculty, staff, and campus partners, the Senior Academic Advisor supports key academic process, addresses student needs and enhances the overall student experience. Through a combination of direct student support, team leadership, and continuous improvement efforts, this role advances the mission of the Carson College of Business and promotes student achievement and success.

Additional Information:

This is a full time (100 % FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$5,072 - $5,600 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor’s degree and four (4) years of full-time academic advising experience at a college or university or relevant professional experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional academic advising experience may be substituted for the educational requirement on a year-for-year basis. Position will lead or supervise and require one or more years of full-time experience leading or supervising the work of others.

• Knowledge of advising and counseling techniques, with the ability to build trust and provide safe, supportive opportunities for students, from varied backgrounds, including, but not limited to, underrepresented, first generation, and/or high needs, to identify and pursue paths to graduation that support their educational goals and post‑graduation plans.

• Demonstrated ability to effectively and respectfully interact with students, faculty, and staff of diverse social, cultural, economic, and educational backgrounds, and an understanding of the institutional barriers faced by historically under‑served student populations in higher education.

• Experience with academic/career advising, and experience applying academic rules and regulations.

• Work experience using student records systems (i.e. PeopleSoft, Banner).

• Work experience using Microsoft Excel, Word, Outlook, Teams, Zoom.

• Demonstrated ability to communicate effectively both orally and in writing.

• Ability and willingness to occasionally work weekends and after regular business hours.

• Experience leading, supervising and mentoring professional staff.

Preferred Qualifications:

• Master’s degree in related field.

• Working knowledge of learning styles, freshman year experience, retention strategies, academic success strategies, and career development.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship

About Department/College/Area/ Campus -

business.wsu.edu

Area/College:

Carson College of Business

Department Name:

Carson Center for Student Success

Location:

Pullman, Washington

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1. Resume
2. Cover Letter

• External candidates , upload all documents in the "Application Document" section of your application.

• Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.

• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

• Reference contact information will be requested later in the recruitment process through Workday.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business‑related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/