Senior Academic Advisor

Inside Higher Ed; Huntsville (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A university in Huntsville is seeking a Senior Academic Advisor to guide students in their academic pursuits. This role involves advising prospective and current students, maintaining their educational records, and coordinating orientation sessions. Candidates should have a bachelor’s degree and four years of experience in academic advising or customer service. Strong communication skills are essential, along with a passion for supporting student success. This is a full-time position with a hiring salary at Pay Grade 8.

Qualifications

• Bachelor’s degree in related field.
• Four years of experience in academic advising, customer service, or a related field.
• Ability to design programs relevant to students.

Responsibilities

• Advises enrolled and prospective students regarding academic programs.
• Maintains student files updated through their academic careers.
• Helps coordinate orientation sessions for incoming new students.
• Analyzes and processes degree plans and degree exceptions.
• Acts as a liaison among students, faculty, and university constituents.

Skills

Academic advising

Customer service

Administrative experience

Communication skills

Education

Bachelor's degree in related field

Job description

Senior Academic Advisor – Inside Higher Ed

Hiring Salary – Pay Grade 8. Refer to Pay Grade Table at https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf.

Open Date – 12/12/2025.

Employment Type – Full Time.

Department – SAM Center, Division of Academic Affairs.

Educational and Experience Requirements

Bachelor’s degree in related field. Four years of experience in academic advising, customer service, administrative experience, or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose Of Position

Serves as Senior Academic Advisor to students and helps design programs relevant to students in their academic pursuits.

Primary Responsibilities

• Advises enrolled and prospective students regarding academic programs and curriculum.
• Maintains student files updated through their academic careers and makes changes to records, as necessary.
• Provides retention services to students on probation.
• Assists with resolving academic issues.
• Helps coordinate orientation sessions for groups of incoming new students.
• Assists with recruiting high school or community college students and gives presentations to small or large groups.
• Analyzes and processes degree plans and degree exceptions.
• Assists all student populations, regardless of field of study.
• Acts as a liaison among students, faculty, and university constituents.
• Serves as a resource for academic advisors and students, working collaboratively with administrators, student workers, and other staff.
• May be responsible for developing advising upgrades and programs.
• Trains new advisors.
• Prepares and disseminates information to a variety of audiences.
• Evaluates advising services and proposes improvements or changes.
• Checks transfer students with excessive‑hour issues.
• Reviews seniors’ graduation status.
• Interprets university policies and procedures and curriculum to students, faculty, and administration.
• Assists with recruitment and retention of undergraduate students for the university.
• Communicates advising programs and services to students in individual settings or classroom presentations.
• Helps prepare reports when needed.
• Performs other related duties as assigned.

Other Specifications

Regular contacts with students, faculty, staff, and administrators. This position may be designated as a Campus Security Authority (CSA).

Senior Level

Mid‑Senior level.

Job Function

Education and Training; Online Audio and Video Media.

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security‑sensitive positions at SHSU require background checks in accordance with Education Code.