Senior ABM Program Lead – Global Agency & Shared Services

Amazon Web Services (AWS); Santa Monica (CA); On-site; USD 118,000 - 160,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Marketing Manager to own and scale the ABM Agency Support operating model, leading a global program of 3P Digital Shared Services across multiple use cases.

You will define strategy, build mechanisms, negotiate resources, and drive operational excellence with limited guidance. The role requires coordinating with ABM marketers, Geo ABM leads, and IDC stakeholders, expanding coverage to global content and creative agency support, ensuring quality, and

Qualifications

• Experience leading ABM digital Shared Services programs.
• Proven ability to manage agency partnerships and drive performance.
• Strong cross-functional collaboration across marketing, partnerships, and product.

Responsibilities

• Own the end-to-end ABM Digital Shared Services operating model from intake to delivery.
• Improve intake, SLA tracking, escalation paths, and capacity planning using AI-based tools.
• Manage agency relationships, conduct performance reviews, and negotiate scope and resources.

Skills

ABM

Agency management

Cross-functional collaboration

Strategic thinking

Operational excellence

Tools

Highspot

Marketo

SplashThat

Turtl

Job description

Amazon Web Services, Inc. is seeking a Sr. Marketing Manager to own and scale the ABM Agency Support operating model, leading a global program of 3P Digital Shared Services across multiple use cases.

You will define strategy, build mechanisms, negotiate resources, and drive operational excellence with limited guidance. The role requires coordinating with ABM marketers, Geo ABM leads, and IDC stakeholders, expanding coverage to global content and creative agency support, ensuring quality, and