Senior A/V Technician: Home Automation + Crestron/Lutron

Signals Audio Video, Inc.; El Segundo (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

100% Employer Paid Premiums for Employees (Medical, Dental, Vision, Life)

401(k) & 401(k) matching

Employee Assistance Program

Employee Discount

Referral Program

Job summary

A leading audio/video service provider is seeking a Service Technician in El Segundo, CA. The ideal candidate has over 5 years of hands-on experience with audio/video systems and proficiency in Crestron and Lutron systems. Responsibilities include managing field-level service, equipment maintenance, and client outreach, all within a client-centric environment. This role offers competitive benefits, including fully paid health premiums and 401(k) matching.

Qualifications

• 5+ years of hands-on experience with audio/video and residential electronic systems projects.
• Demonstrated expertise in the installation and servicing of Crestron and Lutron control systems.
• Understanding of Crestron and Lutron control systems, with the ability to support the programming department.
• Proficient in setting up Crestron remotes, keypads, and touch screens unsupervised.
• In-depth knowledge of cable TV systems, including termination, distribution amps, signal balancing.

Responsibilities

• Consistently respond to clients within specified timeframes based on the level of service purchased.
• Perform daily tasks including monitoring RMS statuses, ordering parts, and checking stock inventory.
• Manage the field-level service process to ensure clean and functional project completion.
• Maintain both the technical performance and cosmetic appearance of equipment.
• Conduct assessments to recommend Client Care Packages and equipment upgrades.

Skills

Time Management

Teamwork

Detail-Oriented

Tools

Crestron systems

Lutron systems

Job description

A leading audio/video service provider is seeking a Service Technician in El Segundo, CA. The ideal candidate has over 5 years of hands-on experience with audio/video systems and proficiency in Crestron and Lutron systems. Responsibilities include managing field-level service, equipment maintenance, and client outreach, all within a client-centric environment. This role offers competitive benefits, including fully paid health premiums and 401(k) matching.