Crestron Home Service Technician for Luxury Smart Homes

Bravas

Francisco (IN)

On-site

USD 65,000 - 90,000

Full time

6 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

401(k)

PTO

Paid holidays

Job summary

BRAVAS is seeking a Service Technician specializing in Crestron Home to diagnose, repair, and support luxury smart home systems for high-end residential projects. You will work hands-on with Crestron, Control4, Lutron, and Savant, delivering exceptional client experiences and maintaining system performance on site and remotely.

Ideal candidates have 5+ years in residential A/V or smart home services, strong troubleshooting, and excellent communication.

Qualifications

5+ years of experience in residential A/V or smart home system installation or service preferred.
Strong understanding of A/V, security, lighting, and home automation systems (Control4, Lutron, Savant, Crestron, DSC, Clare).
Ability to read and interpret home schematics, plans, and CAD drawings.
Solid troubleshooting skills and comfort working independently in client environments.
Strong communication and client service skills with a professional demeanor.

Responsibilities

Diagnose and resolve issues with installed systems including Crestron, Control4, Lutron, HomeWorks and Savant.
Configure, program, and troubleshoot networks, control systems, A/V, and surveillance equipment.
Utilize remote access tools to repair and stabilize network-based systems.
Set up remote monitoring platforms and enroll clients in appropriate support plans.
Coordinate with the Service Manager to track, document, and resolve recurring service issues.
Communicate effectively with manufacturer tech support when necessary.
Manage part replacements, track orders, and ensure timely completion of repairs.
Identify opportunities for system upgrades or replacements and share recommendations with the team.
Deliver exceptional client service, training, and support in person and remotely.
Maintain accurate records of work orders, time entries, and job costing.
Participate in on-call rotation as assigned.
Maintain company tools, vehicles, and assets responsibly.
Protect client privacy and uphold the integrity of home and network security at all times.