Semiconductor Operations Lead

WGNSTAR; Boise (ID); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Vacation

Disability Insurance

Life Insurance

Job summary

WGNSTAR in Boise, ID seeks an experienced Operations Manager to lead site activities for semiconductor manufacturing and facilities teams. You will coordinate client accounts, drive performance, and manage a cross-functional team to deliver exceptional service on a daily basis.

You will forecast needs, track KPIs, and partner with leadership to optimize processes while upholding Health & Safety standards. This full-time role offers comprehensive benefits and strong career development

Qualifications

• 3+ years of experience in operations management within a semiconductor, high-tech manufacturing, or advanced technical environment
• Proven ability to develop, track, and report KPIs, forecast operational needs, and drive continuous process improvement
• Strong collaboration skills with the ability to work effectively across cross-functional teams and diverse stakeholder groups
• High technical aptitude with a solid understanding of processes, tools, and workflows within the semiconductor industry and/or industrial environments

Responsibilities

• Serve as the primary point of contact for clients, coordinating all account activity and operational support
• Provide technical leadership and operational management for semiconductor manufacturing, facilities, and equipment operations on customer sites
• Build and maintain strong relationships across the organization to support long‑term partnership and growth with clients
• Engage with clients daily to gather feedback, assess satisfaction, and address concerns with professionalism and urgency
• Represent WGNSTAR in planning, operational, and business development meetings
• Develop, track, and report key performance indicators and operational metrics for both customers and WGNSTAR leadership
• Partner with the Head of Operations to forecast business needs on a monthly, quarterly, and annual basis
• Coordinate and participate in site meetings with internal teams and customer stakeholders
• Actively identify and pursue opportunities to expand services with existing and prospective customers
• Conduct in‑depth technical and general interviews to evaluate candidate qualifications, problem‑solving ability, cultural fit, and technical competencies
• Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing support
• Exercise full managerial authority for hiring, performance reviews, disciplinary actions, terminations, performance management, coaching, goal setting, attendance, compensation recommendations and technical competency development
• Champion a strong Health & Safety culture for all employees and contractors
• Monitor team performance to ensure consistent operational excellence and adherence to expectations

Job description

WGNSTAR in Boise, ID seeks an experienced Operations Manager to lead site activities for semiconductor manufacturing and facilities teams. You will coordinate client accounts, drive performance, and manage a cross-functional team to deliver exceptional service on a daily basis.

You will forecast needs, track KPIs, and partner with leadership to optimize processes while upholding Health & Safety standards. This full-time role offers comprehensive benefits and strong career development