Semiconductor Equipment Field Engineer - Onsite & Travel

Forge Nano, Inc.; Thornton (CO); On-site; USD 55,104 - 71,635; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan with company match

Paid time off (PTO)

Job summary

A materials technology company is seeking an experienced Semiconductor Field Service Engineer for its Thornton, CO location. The role involves servicing semiconductor equipment, troubleshooting issues, and collaborating with various teams to ensure customer satisfaction. Applicants should have a degree and relevant experience in field service, with proficiency in Microsoft Office and CRM platforms. The position offers a full-time hourly rate of $40-$52 based on qualifications, along with comprehensive benefits such as healthcare plans and a 401(k).

Qualifications

• Bachelor’s degree with 4+ years’ experience or Technical Associate’s Degree with 8+ years’ experience.
• Industry-relevant field service and customer service experience is required.
• Proficient with Microsoft Office Suite and CRM platforms.

Responsibilities

• Perform on-site installation, service, modification, and repair of Semiconductor ALD coating equipment.
• Troubleshoot new problems remotely and in the field.
• Co-author and follow necessary documentation for procedures and best practices.

Skills

Customer service experience

Troubleshooting

Communication skills

Technical proficiency with Microsoft Office

Education

Bachelor’s degree with 4+ years’ experience or Technical Associate’s Degree with 8+ years’ experience

Tools

CRM platforms

Job description

A materials technology company is seeking an experienced Semiconductor Field Service Engineer for its Thornton, CO location. The role involves servicing semiconductor equipment, troubleshooting issues, and collaborating with various teams to ensure customer satisfaction. Applicants should have a degree and relevant experience in field service, with proficiency in Microsoft Office and CRM platforms. The position offers a full-time hourly rate of $40-$52 based on qualifications, along with comprehensive benefits such as healthcare plans and a 401(k).