SEM Account Manager — Client Success & Growth

Feitong Buke; Glendale (CA); On-site; USD 27,552 - 34,440; Full time

Job summary

Feitong Buke in Glendale, CA is seeking a Search Engine Marketing Account Representative to ensure excellent client communication and satisfaction. You will be responsible for addressing client concerns, conducting surveys, and promoting a positive experience.

The ideal candidate has 2 to 3 years in customer service, strong verbal and written skills, and a BA/BS education. Knowledge of online marketing and SEO is preferred.

Qualifications

• 2 to 3 years of customer service experience.
• Knowledge of online marketing and SEO industry preferred.
• Experience in technology or Internet-based service industry highly desirable.

Responsibilities

• Maintain constant contact with clientele for superior experience.
• Work closely with sales and technical teams to address client concerns.
• Conduct customer surveys and report results to management.

Skills

Excellent verbal and written communication skills

Positive attitude

Strong interpersonal skills

Ability to deal with stressful situations professionally

Education

BA/BS or better

Tools

Outlook

Word

Excel

Job description

Feitong Buke in Glendale, CA is seeking a Search Engine Marketing Account Representative to ensure excellent client communication and satisfaction. You will be responsible for addressing client concerns, conducting surveys, and promoting a positive experience.

The ideal candidate has 2 to 3 years in customer service, strong verbal and written skills, and a BA/BS education. Knowledge of online marketing and SEO is preferred.