Selling Technician

Friends-and-Family-HVAC; Menifee (CA); On-site; USD 132,000 - 231,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Training opportunities

Job summary

Friends & Family HVAC in Riverside County, CA, seeks an Experienced HVAC Selling Technician to diagnose equipment, serve customers, and drive sales through expert recommendations and trusted service. This full-time in-person role includes a generous bonus plan and company-generated leads.

You’ll troubleshoot residential heating/cooling systems, present clear findings, and coordinate with dispatch and management.

Qualifications

• Strong communication and customer service skills, including explaining technical findings clearly to homeowners.
• Proven ability to troubleshoot, service, and diagnose residential HVAC equipment.
• Ability to operate smartphones, tablets, diagnostic equipment, and company-approved software.

Responsibilities

• Service, troubleshoot, and diagnose residential heating and cooling systems.
• Prepare accurate estimates and proposals, and follow up on opportunities.
• Document work and customer records in Housecall Pro.

Skills

Communication

Customer service

Problem solving

Time management

Education

EPA Section 608 certification

Tools

Housecall Pro

Job description

Full job description:

Experienced HVAC Selling Technician – Hourly + Generous Bonus Plan

Friends & Family HVAC | Canyon Lake, CA.

Job Type:

Full-Time | Pay: $16.90/hour + performance-based bonus | Estimated First Full Year Earning Potential: $200,000–$350,000 (hourly wages + bonuses) | Location: In person – Riverside County and surrounding counties.

Your Experience Deserves Opportunity:

Are you an experienced HVAC service technician who can accurately diagnose equipment, solve problems, and turn technical expertise into great customer experiences? Friends & Family HVAC is a family-owned company built on teamwork, respect, accountability, and growth. We’re looking for skilled technicians, not just salespeople, who take pride in their work and want to be rewarded for it.

What We Offer:

• Hourly pay plus a generous performance-based bonus plan.
• Company-generated customer leads and sales opportunities.
• Company vehicle for authorized business use.
• Medical, dental, and vision insurance.
• Paid time off and employee discounts.
• Ongoing technical and sales training.
• Advancement opportunities and a supportive, team-oriented culture.

Benefits subject to eligibility requirements and plan terms.

What You'll Do:

• Service, troubleshoot, and diagnose residential heating and cooling systems (mechanical, electrical, airflow, refrigeration).
• Perform complete Comfort Surveys and Home Analyses.
• Recommend repair, upgrade, or replacement options based on accurate findings.
• Explain findings, efficiency, warranties, and financing clearly and honestly to homeowners.
• Prepare accurate estimates and proposals, and follow up on open opportunities.
• Document work and customer records in Housecall Pro.
• Assist with financing applications and collect payments per company procedures.
• Coordinate with dispatch, installation, and management teams.

Performance Goals:

• 40%+ closing ratio on qualified marketed leads.
• $10,450+ average system sale, consistent with customer needs and company pricing.
• Treat company-generated leads and customer information as valuable company assets.
• Maintain ethical, customer-focused sales practices at all times.

Required Qualifications:

• Minimum 3 years of hands-on residential HVAC service and diagnostic experience required.
• Proven ability to accurately troubleshoot, service, and diagnose residential heating and cooling equipment.
• Strong working knowledge of HVAC electrical components, refrigeration systems, airflow, and mechanical operations.
• Strong communication and customer service skills, including explaining technical findings clearly to homeowners.
• Valid driver's license and driving record meeting applicable company vehicle insurance requirements.
• Ability to operate smartphones, tablets, diagnostic equipment, and company-approved software.
• Strong organizational, time-management, and problem-solving skills
• Knowledge of applicable HVAC safety procedures, codes, and industry standards.
• Ability to travel throughout Riverside County and surrounding service areas.
• Ability to perform essential job functions with or without reasonable accommodation.

Tools & Equipment:

• Must be knowledgeable and proficient in the use of professional. HVAC hand tools and diagnostic equipment required to perform assigned duties.
• Must maintain tools and equipment in safe, working condition.
• Employee-owned tools may be used in accordance with company policy and applicable California law.

Preferred Qualifications:

• Previous HVAC selling technician or consultative sales experience.
• EPA Section 608 certification.
• HVAC trade school education or relevant technical certifications.
• Familiarity with Housecall Pro or similar field service software.

Physical Demands & Work Environment:

This position involves residential fieldwork and may require:

• Standing, walking, bending, twisting, kneeling, and squatting.
• Climbing ladders and accessing elevated work areas when necessary and authorized.
• Working in attics, crawl spaces, mechanical rooms, and restricted spaces.
• Lifting and moving tools, equipment, or materials weighing up to 50 pounds, with appropriate assistance or equipment for heavier items.
• Working indoors and outdoors in varying weather conditions, including exposure to hot and cold temperatures, dust, and noise.
• Wearing required personal protective equipment and following established safety procedures.
• Complying with applicable Cal/OSHA requirements.

Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.

Work Schedule:

• Full-time position.
• Generally scheduled 8-hour shifts, based on business and customer needs.
• Schedule flexibility may be required for customer appointments.
• Overtime may be required and will be compensated in accordance with applicable California law.
• Required meetings, training, and other compensable work activities are paid.
• Meal and rest periods are provided in accordance with California requirements.

Compensation & Earning Potential:

Hourly Pay:

$16.90 per hour.

Estimated First Full Year Earning Potential: $200,000–$350,000, including hourly wages and performance-based bonuses.

Total annual compensation varies based on experience, individual effort, productivity, sales performance, and achievement of established company goals. The estimated first full year earning range reflects potential total compensation and is not guaranteed. Actual earnings depend on individual performance, available business opportunities, and the terms of the company's written bonus plan.

All hours worked, including required meetings and training, are compensated in accordance with applicable California wage-and-hour laws, including overtime requirements.

Equal Employment Opportunity:

Friends & Family HVAC is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations are available throughout the application and employment process in accordance with applicable law.

People with a criminal record are encouraged to apply.

Job Type:

Full-time.

Pay:

$200,000.00 - $350,000.00 per year.

Benefits:

• Dental insurance.
• Employee discount.
• Flexible schedule.
• Health insurance.
• Paid time off.
• Vision insurance.

Work Location:

In person.